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- Tasks: Assist with blood collection and create a welcoming environment for donors.
- Company: Join the American Red Cross, the world's largest humanitarian network.
- Benefits: Enjoy competitive pay, health benefits, and generous paid time off.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: High school diploma and customer service experience required.
- Other info: Paid training provided; no prior medical experience needed.
Blood Collection Staff – Customer Service page is loaded## Blood Collection Staff – Customer Servicelocations: Liverpool, NYtime type: Full timeposted on: Posted Yesterdayjob requisition id: RC84346# Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.## # **Join us—Where your Career is a Force for Good!****Job Description:****We provide Paid-Training – no prior medical experience required!**Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.**Where Your Career is a Force for Good!****WHAT YOU NEED TO KNOW (Job Overview):****When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.****The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:** **WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):*** Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.* Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.* Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused* May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.***Standard Schedule (Liverpool, New York):**** Variable hours with Monday through Friday or Tuesday through Saturday schedule* Schedule is provided two to three weeks in advance**Pay Information:*** Starting rate $19.64/hr**WHAT YOU NEED TO SUCCEED (Minimum Qualifications):*** High school diploma or equivalent required* Customer service experience and effective verbal communication skills are required* A current, valid driver\’s license with good driving record is required.* Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required. Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.* At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.* Basic computer skills are required. Must be proficient with Microsoft office applications.**WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):*** Prior healthcare or phlebotomy experience (CNA, MA, EMT etc.)* Prior leadership experience**BENEFITS FOR YOU:**As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:* Medical, Dental, and Vision plans* Health Spending Accounts & Flexible Spending Accounts* PTO: Starting 15 days a year; based on type of job and tenure* Holidays: 11 paid holidays comprised of six core holidays and five floating holidays* 401K with up to 6% company match* Paid Family Leave* Employee Assistance* Disability and Insurance: Short + Long Term* Service Awards and recognition## ## ***Apply now! Joining our team will provide you with the opportunity to***## ***make your career a force for good!****The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.* ***Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.***AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an partner and share our employment opportunities with the network of organizations. Visit to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here:When you choose to be a force for good, you’ll have **mentors who empower your growth** along a purposeful career path. You **align your life’s work with an ongoing mission** that’s bigger than all of us. As you care for others, you’re **cared for with generous compensation and benefits**. You **join a community that respects who you are** away from work as much as what you do while at work. #J-18808-Ljbffr
Blood Collection Staff - Customer Service employer: The American National Red Cross
Contact Detail:
The American National Red Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Blood Collection Staff - Customer Service
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the American Red Cross. Understand their mission and values, and think about how your skills can contribute to their goals. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions like 'Why do you want to work here?' or 'How do you handle difficult customers?' This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show your personality! The American Red Cross values teamwork and a welcoming environment, so don’t be afraid to let your friendly side shine through. Share personal stories that highlight your customer service skills and how you connect with others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your chat and reinforce your enthusiasm for the role. Plus, it shows you’re proactive and genuinely interested in joining their team.
We think you need these skills to ace Blood Collection Staff - Customer Service
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your customer service experience.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant customer service or healthcare experience that shows you’re ready to be a force for good!
Show Enthusiasm: Express your excitement about joining our team! A positive attitude can really make your application stand out. Let us know why you want to work with the American Red Cross and how you can contribute to our mission.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure we receive your details and can consider you for this amazing opportunity.
How to prepare for a job interview at The American National Red Cross
✨Know the Mission
Before your interview, take some time to understand the mission of the American Red Cross. Familiarise yourself with their humanitarian efforts and how blood collection plays a vital role in saving lives. This will not only show your genuine interest but also help you connect your personal values with the organisation's goals.
✨Showcase Your Customer Service Skills
Since this role heavily involves interacting with donors, be prepared to discuss your customer service experience. Think of specific examples where you made someone feel comfortable or resolved an issue effectively. Highlighting your ability to create a welcoming environment will resonate well with the interviewers.
✨Demonstrate Teamwork
Collaboration is key in this position. Be ready to share experiences where you worked as part of a team to achieve a common goal. Emphasise your ability to communicate and support your colleagues, as this will reflect your readiness to contribute positively to the team dynamic at the Red Cross.
✨Prepare for Practical Questions
Expect questions that assess your attention to detail and adherence to safety procedures. You might be asked how you would handle specific scenarios during the blood collection process. Practising responses to these types of questions can help you demonstrate your readiness for the responsibilities of the role.