At a Glance
- Tasks: Welcome guests, take orders, and create memorable experiences in a lively pub atmosphere.
- Company: Join the award-winning Inn Collection Group, known for exceptional hospitality.
- Benefits: Enjoy paid breaks, birthday holidays, and 50% off food at our Inns.
- Other info: Explore stunning locations and enjoy great career development opportunities.
- Why this job: Be the friendly face that makes every guest's visit special and memorable.
- Qualifications: Passion for customer service and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 € per year.
What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (…that’s tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
The Ambleside Inn is set against a backdrop of breath-taking fell views and scenic walking routes, making it the perfect base to explore the beauty of the Lake District. Surrounded by nature's tranquillity and with easy access to some of the area's most picturesque trails, it’s a place where you can truly immerse yourself in the stunning landscape.
You’ll Fit Right Inn
As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor. Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work! If you thrive in a fast-paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…
Front of House Team Member in Ambleside employer: The Ambleside Inn
The Inn Collection Group is an exceptional employer, offering a vibrant work culture that prioritises respect, warmth, and customer focus. With generous benefits such as paid breaks, discounts on food and accommodation, and a supportive Lead-Inn development programme, employees are encouraged to grow and thrive in their roles. Located in the stunning Lake District, team members enjoy a picturesque setting that enhances their work experience while contributing to a company recognised as the Best Pub Employer.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Ambleside
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Inn Collection Group. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you align with their mission to make people happy.
✨Tip Number 2
Practice your hospitality skills! Think about scenarios you might face as a Front of House Team Member. Role-play with a friend or family member to get comfortable with greeting guests, taking orders, and handling any tricky situations that might pop up.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows you care about the role and are ready to represent the warm atmosphere of the Inn.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Front of House Team Member in Ambleside
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick. A warm and friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience you have in customer service or hospitality, and connect it back to our core values like warmth and respect. This shows us that you understand what we’re all about!
Be Specific About Your Skills:Don’t just list your skills—give us examples! Whether it’s handling busy shifts or creating memorable guest experiences, specific anecdotes can really help us picture you in action. We love hearing about how you’ve made people happy in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll find all the info you need about the role and our amazing team. Plus, it shows us you’re serious about joining our Inn family!
How to prepare for a job interview at The Ambleside Inn
✨Know the Company Values
Before your interview, take some time to understand the core values of The Inn Collection Group. They focus on respect, customer service, warmth, and honesty. Show how you embody these values in your previous experiences, as this will resonate well with the interviewers.
✨Prepare for Customer Scenarios
As a Front of House Team Member, you'll be interacting with guests constantly. Think of examples from your past where you've handled difficult situations or provided exceptional service. Be ready to share these stories during the interview to demonstrate your customer service skills.
✨Show Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through! Talk about what excites you about working in a pub environment and how you can contribute to making guests happy. A genuine passion can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
