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For Companies At a Glance
- Tasks: Collaborate with teams to optimise processes and support project delivery.
- Company: Join the UK's largest independent parcel delivery network.
- Benefits: Competitive salary, flexible working, and great career progression.
- Other info: Work with a supportive team and enjoy recognition for your results.
- Why this job: Make a real impact in a fast-paced, data-driven environment.
- Qualifications: 5+ years as a Business Analyst with strong documentation skills.
The predicted salary is between 50000 - 60000 £ per year.
The APC is the UK’s largest independent parcel delivery network, with more than 90+ locations nationwide and millions of parcels delivered every month. Headquartered in Cannock, we operate in a fast-paced, high‑volume environment where reliability, clarity, and continuous improvement are essential.
We’re looking for an experienced Business Analyst to join our small, high‑impact Business Analysis team. You’ll partner with stakeholders across the business, our depot network, and third‑party suppliers to shape requirements, optimise processes, and support the successful delivery of operational and technical projects. This is a hands‑on role where you’ll be involved from discovery through to delivery. You will be capturing requirements, defining user stories, supporting development, testing deliverables, and producing clear release documentation. You’ll also act as an escalation point for the internal service desk when deeper analysis is required.
Key Responsibilities
- Engage with stakeholders across technical and operational teams to understand business needs and translate them into clear, structured requirements.
- Facilitate workshops and discovery sessions to elicit detailed business and technical requirements.
- Challenge assumptions and ask the right questions to ensure clarity, feasibility, and alignment with business goals.
- Map and analyse As‑Is and To‑Be business processes, identifying gaps, risks, and opportunities for improvement.
- Produce high‑quality documentation including process flows, use cases, user stories, acceptance criteria, and release notes.
- Work closely with development teams to ensure requirements are understood, refined, and delivered effectively.
- Create and execute test plans, validate solutions against requirements, and support UAT activities.
- Provide advanced analytical support to the internal service desk for complex issues or incidents.
- Contribute to continuous improvement of BA practices, standards, and templates within the team.
What You’ll Bring
- 5+ years’ experience as a Business Analyst with a proven track record of project delivery.
- A Business Analyst qualification or relevant IT degree with BA components.
- Strong capability in producing business process diagrams, use cases, and structured documentation.
- Solid understanding of software development methodologies, particularly Agile.
- Experience planning and conducting functional testing.
- Excellent communication skills, able to adapt your style for technical and non‑technical audiences.
- Strong organisational skills, attention to detail, and the ability to manage multiple projects.
- A proactive, curious, and solutions‑focused mindset.
- Strong documentation and presentation skills using modern productivity tools.
Desirable Skills
- Experience using API testing tools (e.g., Postman, Insomnia).
- Familiarity with project management and delivery tools such as JIRA.
- Understanding of databases and test data creation. Knowledge of XML, JSON, or SQL is an advantage.
- Strong interpersonal skills with the judgement to know when to take a firm stance and when to adapt.
- Comfortable working independently as well as collaboratively within cross‑functional teams.
Why Choose Us
The APC environment is fast-paced, and data driven, but you will be working within an environment where you can really make a difference, and where your results will be recognised. APC colleagues enjoy outstanding opportunities for progression, alongside a competitive salary, flexible working opportunities, and the support of a great team around you.
Business Analyst in Cannock employer: The Alternative Parcels Company
Contact Detail:
The Alternative Parcels Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Cannock
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially if you're eyeing a role at APC. Think about how your skills as a Business Analyst can help them optimise processes and improve their operations.
✨Tip Number 3
Show off your skills! Bring examples of your past work to interviews. Whether it’s process flows, user stories, or documentation, having tangible proof of your capabilities can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Business Analyst in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight your experience with stakeholder engagement, process mapping, and documentation. We want to see how your skills align with what we’re looking for!
Showcase Your Projects: Include specific examples of projects you've worked on that demonstrate your ability to deliver results. We love seeing how you’ve tackled challenges and improved processes in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use structured documentation techniques to showcase your communication skills. Remember, clarity is key in our fast-paced environment!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at The Alternative Parcels Company
✨Know Your Business Analysis Basics
Before the interview, brush up on your core business analysis skills. Be ready to discuss how you’ve captured requirements and defined user stories in past projects. This will show that you understand the role and can hit the ground running.
✨Prepare for Stakeholder Engagement
Think about examples where you've successfully engaged with stakeholders. Be prepared to share how you facilitated workshops or discovery sessions, and how you translated their needs into structured requirements. This will demonstrate your ability to communicate effectively across teams.
✨Showcase Your Documentation Skills
Bring samples of your previous work, like process flows or user stories, to the interview. Discuss how you ensure high-quality documentation and how it has contributed to project success. This will highlight your attention to detail and organisational skills.
✨Be Ready for Technical Questions
Since the role involves working closely with development teams, be prepared to answer questions about Agile methodologies and any experience you have with tools like JIRA or API testing tools. Showing your technical knowledge will set you apart from other candidates.