At a Glance
- Tasks: Manage appointments, issue prescriptions, and liaise between patients and clinicians.
- Company: Join a friendly team at Alney Practice, dedicated to quality healthcare.
- Benefits: Flexible shifts, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with a focus on teamwork and patient interaction.
- Why this job: Be part of a team that makes a real difference in patient care.
- Qualifications: Good communication skills and previous reception experience preferred.
The predicted salary is between 33143 - 40508 £ per year.
We are looking for a Medical Receptionist to join our friendly team.
The ideal candidate willbe a great team player and have an upbeat attitude with a great sense ofhumour.
We will be hiring for 2 roles and the shift pattern for these are as follows:
Role 1
- Monday 830am-130pm
- Tuesday 2pm-630pm
- Thursday 830am-630pm
Role 2
- Monday 830am-130pm
- Tuesday 830am-630pm
- Thursday 830am-130pm
- Friday 830am-130pm
Previous Receptionexperience is desirable.
Main duties of the job
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- Actioning and monitoring the practice email.
About us
The Alney Practice is based across 2 sites, Cheltenham Road and Highnam.
As a practice we strive to offer the best possible healthcare for our patients.
We pride ourselves on providing timely and quality care in the wide range of services we offer.
Job responsibilities
For a full list of duties, please refer to the attached Job description.
- Making / cancelling appointments for allclinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
Person Specification
Qualifications
Experience
- Good communication Skills
- Experience of handling phone calls
- Previous experience in a reception/administration role within Gerneral Practice.
- Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
Medical Receptionist / Care Navigator employer: The Alney Practice
The Alney Practice offers a supportive and friendly work environment, emphasizing teamwork and a positive attitude. Employees can expect to engage in meaningful interactions with patients while contributing to high-quality healthcare services. The practice values its staff and provides opportunities for professional development within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist / Care Navigator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like The Alney Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at The Alney Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like The Alney Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist / Care Navigator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at The Alney Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at The Alney Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to The Alney Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at The Alney Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at The Alney Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research The Alney Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
