Medical Receptionist/Care Navigator (Maternity cover) in Gloucester
Medical Receptionist/Care Navigator (Maternity cover)

Medical Receptionist/Care Navigator (Maternity cover) in Gloucester

Gloucester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage appointments, issue prescriptions, and liaise between patients and clinicians.
  • Company: Join a friendly team at The Alney Practice, dedicated to quality healthcare.
  • Benefits: Fixed-term contract with potential for extension or permanent role.
  • Why this job: Be part of a supportive team making a real difference in patient care.
  • Qualifications: Good communication skills and previous reception/administration experience required.
  • Other info: Work 36.5 hours per week with a fun and upbeat team atmosphere.

The predicted salary is between 24000 - 36000 £ per year.

We are looking for a Medical Receptionist to join our friendly team of 13 on a fixed-term contract for 6 months providing maternity cover. There is a chance that we may be able to extend the contract for a longer period or be able to offer a permanent role at the end of the fixed-term contract.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

The vacancy is for 36.5 hours per week to be worked as follows:

  • Monday 2pm-6:30pm
  • Wednesday 8:30am-6:30pm (1 hr lunch)
  • Friday 8:30am-1:30pm

Main duties of the job:

  • Making / cancelling appointments for all clinicians
  • Issuing prescriptions
  • New registrations
  • Giving results
  • Scanning documents to patient notes
  • Liaising between clinicians and patients
  • Actioning and monitoring the practice email

About us: The Alney Practice is based across two sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

Person Specification:

  • Good communication skills
  • Experience of handling phone calls
  • Previous experience in a reception/administration role within General Practice

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Medical Receptionist/Care Navigator (Maternity cover) in Gloucester employer: The Alney Practice

At The Alney Practice, we foster a supportive and collaborative work environment where our team of dedicated professionals is committed to delivering exceptional healthcare. As a Medical Receptionist/Care Navigator, you will benefit from flexible working hours, opportunities for contract extension or permanent placement, and a culture that values humour and teamwork, making it an ideal place for personal and professional growth.
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Contact Detail:

The Alney Practice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Receptionist/Care Navigator (Maternity cover) in Gloucester

✨Tip Number 1

Get to know the practice! Before your interview, do a bit of research on The Alney Practice. Familiarise yourself with their services and values. This will help you show genuine interest and make a great impression.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to reception duties and patient care. Role-play with a friend or family member to boost your confidence and refine your answers.

✨Tip Number 3

Show off your personality! The job description mentions a great sense of humour and an upbeat attitude. Don’t be afraid to let your personality shine through during the interview – it’s all about being a good fit for the team!

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and shows you’re serious about joining our friendly team.

We think you need these skills to ace Medical Receptionist/Care Navigator (Maternity cover) in Gloucester

Communication Skills
Teamwork
Appointment Management
Prescription Issuing
Patient Registration
Document Scanning
Liaison Skills
Email Management
Reception/Administration Experience
Phone Handling

Some tips for your application 🫡

Show Your Personality: We want to see the real you! Make sure your application reflects your upbeat attitude and sense of humour. A friendly tone can really help us get a feel for how you'd fit into our team.

Tailor Your Experience: Highlight any previous experience in reception or administration roles, especially in healthcare. We love seeing how your skills match up with what we need, so don’t hold back on those relevant details!

Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and understand. This will help us see your qualifications at a glance.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at The Alney Practice

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Medical Receptionist/Care Navigator. Familiarise yourself with tasks like making appointments, issuing prescriptions, and liaising between clinicians and patients. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Show Off Your Communication Skills

Since good communication is key in this role, prepare examples of how you've effectively handled phone calls or dealt with patients in previous positions. Think about times when you resolved issues or provided excellent service, as these stories will showcase your skills.

✨Bring Your Upbeat Attitude

The Alney Practice values a friendly team environment, so let your personality shine through during the interview. Share a light-hearted story or joke to show your sense of humour and ability to connect with others. A positive attitude can go a long way!

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with questions about the practice and the team. Ask about their approach to patient care or how they support their staff. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.

Medical Receptionist/Care Navigator (Maternity cover) in Gloucester
The Alney Practice
Location: Gloucester

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