Operations Manager

Operations Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
The Almshouse Association

At a Glance

  • Tasks: Lead operations and strategic planning to support a vital charitable organisation.
  • Company: Join The Almshouse Association, a historic charity dedicated to housing welfare.
  • Benefits: Be part of a values-driven team making a real difference in people's lives.
  • Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
  • Why this job: Shape the future of charitable housing and improve residents' lives.
  • Qualifications: Experience in operational leadership and a passion for the charitable sector.

The predicted salary is between 28800 - 43200 £ per year.

We are working in partnership with The Almshouse Association, who can trace its roots back to February 1946 when representatives of London’s Almshouses formed a committee to safeguard the interests of Almshouse buildings and the welfare of residents. Today, The Almshouse Association is an essential component of the Almshouse movement; they continue to provide support, information and guidance on a broad range of general and specific issues, to over 1600 independent Almshouse member charities that provide homes for around 36,000 residents across the United Kingdom.

They are seeking a new Operations Manager to join their senior management team, the role combines strategic leadership with hands-on management, offering the opportunity to strengthen a historic and socially important part of the charitable housing landscape.

You will have experience in:

  • Operational leadership and organisational management
  • Strategic planning and effective delivery
  • The ability to understand and deal with complex documents and solve problems
  • Member support and engagement
  • Risk, compliance and governance
  • Financial and resource management

The successful candidate will have significant experience in operational leadership within a charity, membership body, housing organisation, or similarly values-driven environment. You will have a strong understanding of governance, risk management, and regulatory compliance in the charitable sector. The ability to lead teams, manage change, and build effective cross-functional working. You will also have excellent organisational, communication, and stakeholder-engagement skills and a commitment to the ethos and values of Almshouses and the broader charitable housing sector.

The position is ideal for a collaborative, values-driven leader with a passion for the charitable sector and a commitment to improving the lives of residents supported by Almshouses.

For an informal discussion, please contact Sandra Smith, Associate Director, Charisma Charity Recruitment at info@charismarecruitment.co.uk or 01962 813300. Applications should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 18 January 2026

Charisma vetting interviews to be completed by: 22 January 2026

Interview dates with The Almshouse Association: TBC

Operations Manager employer: The Almshouse Association

The Almshouse Association is an exceptional employer, dedicated to fostering a collaborative and values-driven work culture that prioritises the welfare of residents across the UK. With a strong commitment to employee growth and development, the organisation offers unique opportunities to engage in meaningful work that directly impacts the lives of thousands. Located in a historic context, this role as Operations Manager not only allows for strategic leadership but also provides a chance to be part of a vital movement within the charitable housing sector.
The Almshouse Association

Contact Detail:

The Almshouse Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the charity sector, especially those connected to Almshouses. A friendly chat can open doors and give you insights that might just set you apart from other candidates.

✨Tip Number 2

Prepare for the interview by researching The Almshouse Association thoroughly. Understand their mission and values, and think about how your experience aligns with their goals. This will show them you're genuinely interested and committed.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of your operational leadership and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference in the charitable housing landscape.

We think you need these skills to ace Operations Manager

Operational Leadership
Organisational Management
Strategic Planning
Problem-Solving
Member Support and Engagement
Risk Management
Compliance
Governance
Financial Management
Resource Management
Team Leadership
Change Management
Cross-Functional Collaboration
Communication Skills
Stakeholder Engagement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operational leadership and organisational management, as these are key for us. Use specific examples that showcase your skills in strategic planning and problem-solving.

Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Share your passion for the charitable sector and how your values align with those of The Almshouse Association. Be sure to mention your understanding of governance and risk management, as these are crucial for the role.

Showcase Your Communication Skills: Since this role involves stakeholder engagement, make sure to demonstrate your excellent communication skills in your application. Whether it’s through your CV or supporting statement, let us see how you can effectively engage with different audiences.

Apply Through Our Website: Don’t forget to submit your application through the Charisma website! It’s the best way for us to receive your CV and supporting statement. Plus, it shows you’re following the application process as outlined in the job description.

How to prepare for a job interview at The Almshouse Association

✨Know Your Stuff

Make sure you understand the mission and values of The Almshouse Association. Familiarise yourself with their history and current operations, as this will show your genuine interest in the role and help you connect your experience to their needs.

✨Showcase Your Leadership Skills

Prepare specific examples of how you've successfully led teams or managed change in previous roles. Highlight your operational leadership experience and how it aligns with the strategic goals of the organisation.

✨Be Ready for Complex Scenarios

Expect questions that assess your problem-solving abilities, especially regarding governance and compliance. Think of past challenges you've faced and how you navigated them, as this will demonstrate your capability to handle complex documents and situations.

✨Engage with Stakeholders

Discuss your approach to member support and engagement. Be prepared to share strategies you've used to build effective relationships with stakeholders, as this is crucial for the Operations Manager role.

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