The Alliance is seeking a detail-driven Customer Support Executive to join our vibrant Customer Success team. You will be the first line of contact for members via email and ticketing systems, delivering timely, friendly responses while helping to optimize our AI support agent.
This role offers remote work from anywhere in the UK or hybrid in our London office, with a base salary of Β£32,000βΒ£34,000 and 34 days of annual leave plus a birthday day off.
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Remote Customer Support & AI Agent Champion in Swansea employer: The Alliance
Alliance Services Plus is an exceptional employer, offering a dynamic work environment in the heart of London where innovation thrives. With a strong focus on employee development and collaboration, we provide ample opportunities for growth and skill enhancement, particularly in cutting-edge technologies like Rust. Our inclusive culture fosters creativity and teamwork, making it a rewarding place for professionals eager to make a meaningful impact in the field of HPC distributed systems.