At a Glance
- Tasks: Support various departments with admin tasks and be the friendly face at reception.
- Company: Join Alliance Learning, a supportive team dedicated to your growth.
- Benefits: Gain a Level 3 qualification, hands-on experience, and ongoing training.
- Other info: Enjoy a friendly environment with opportunities for personal and professional development.
- Why this job: Kickstart your career in business administration and make a real impact.
- Qualifications: Good communication skills and a willingness to learn are essential.
The predicted salary is between 18000 - 25000 £ per year.
An exciting opportunity has come up for a Business Support Administrator Apprentice to join the team at Alliance Learning. This is a fantastic opportunity for someone looking to start their career in business administration and gain valuable hands-on experience within a busy and professional working environment. The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
As a Business Support Administrator Apprentice, you will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning. The role involves supporting different departments such as Business Support, Recruitment, Commercial/Sales and accounts.
Responsibilities- Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial/Sales and accounts.
- Maintain accurate learner and employer records on internal information systems.
- Support learner enrolment and onboarding processes, ensuring documentation is completed accurately.
- Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately.
- Support Careers Education, Information, Advice and Guidance sessions for new apprentices.
- Cover Commercial Reception desk.
- Cover Student Support Desk when required.
- Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support).
- Assist with data entry, document management, and filing (electronic and paper) for relevant departments.
- Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team.
- Minute-taking for relevant departmental meetings.
- Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times.
- Attend a minimum of 3 careers events per calendar year.
- Promote Alliance Learning (all divisions) to all interested parties through a wide range of events.
- Administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures.
- Ensure confidentiality and compliance with data protection and organisational policies.
- Uphold the company's Safeguarding and Equality, Diversity and Inclusion policy at all times.
- Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
- A Level 3 Business Administration qualification.
- Valuable workplace experience.
- Ongoing support and training.
- The opportunity to work within a supportive and friendly team environment.
- A positive and professional attitude.
- Good communication and organisational skills.
- Willingness to learn and develop new skills.
- Ability to work as part of a team.
- Basic IT skills including Microsoft Office.
Business Support Administrator Apprentice employer: The Alliance
Alliance Learning is an exceptional employer that offers a nurturing environment for aspiring professionals, particularly those starting their journey in business administration. With a strong focus on employee growth, you will receive ongoing support and training while working alongside a friendly team, ensuring a positive experience as you gain valuable hands-on skills. Located in a vibrant community, this role not only provides a Level 3 Business Administration qualification but also the chance to engage with various departments, enhancing your understanding of business operations.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator Apprentice
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Alliance Learning. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way. The more comfortable you are talking about your experiences and how they relate to the role, the better you'll come across.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the Business Support Administrator Apprentice role. Your passion can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Alliance Learning.
We think you need these skills to ace Business Support Administrator Apprentice
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator Apprentice role. Highlight any relevant experience or skills that match the job description, like customer service or administration tasks. We want to see how you fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your willingness to learn and develop new skills, as that’s super important to us.
Show Off Your Communication Skills:Since this role involves a lot of interaction with learners, employers, and staff, make sure to showcase your communication skills in your application. Whether it’s through clear writing or examples of past experiences, we want to see how you can connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Alliance Learning!
How to prepare for a job interview at The Alliance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator Apprentice. Familiarise yourself with tasks like data inputting, minute-taking, and supporting different departments. This will help you demonstrate your enthusiasm and readiness to take on these challenges.
✨Showcase Your Communication Skills
As this role involves interacting with learners, employers, and staff, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles or experiences. This could be through handling enquiries or working as part of a team.
✨Prepare for Common Questions
Anticipate questions related to customer service, teamwork, and organisation. Think about scenarios where you've successfully managed multiple tasks or resolved conflicts. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
