At a Glance
- Tasks: Support various departments with admin tasks and be the friendly face at reception.
- Company: Join Alliance Learning, a supportive and professional environment for career starters.
- Benefits: Gain a Level 3 qualification, valuable experience, and ongoing training in a friendly team.
- Other info: Opportunity to attend careers events and develop essential workplace skills.
- Why this job: Kickstart your career in business administration while making a real impact.
- Qualifications: Good communication skills, willingness to learn, and basic IT knowledge required.
The predicted salary is between 18000 - 25000 € per year.
An exciting opportunity has come up for a Business Support Administrator Apprentice to join the team at Alliance Learning. This is a fantastic opportunity for someone looking to start their career in business administration and gain valuable hands‑on experience within a busy and professional working environment. The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
As a Business Support Administrator Apprentice, you will provide administrative support across the organisation to help ensure the smooth running of day‑to‑day operations within Alliance Learning. The role involves supporting different departments such as Business Support, Recruitment, Commercial/Sales and accounts.
Responsibilities- Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial/Sales and accounts.
- Maintain accurate learner and employer records on internal information systems.
- Support learner enrolment and onboarding processes, ensuring documentation is completed accurately.
- Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately.
- Support Careers Education, Information, Advice and Guidance sessions for new apprentices.
- Cover Commercial Reception desk.
- Cover Student Support Desk when required.
- Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support).
- Assist with data entry, document management, and filing (electronic and paper) for relevant departments.
- Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team.
- Minute-taking for relevant departmental meetings.
- Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times.
- Attend a minimum of 3 careers events per calendar year.
- Promote Alliance Learning (all divisions) to all interested parties through a wide range of events.
- Administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures.
- Ensure confidentiality and compliance with data protection and organisational policies.
- Uphold the company's Safeguarding and Equality, Diversity and Inclusion policy at all times.
- Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
- A Level 3 Business Administration qualification.
- Valuable workplace experience.
- Ongoing support and training.
- The opportunity to work within a supportive and friendly team environment.
- A positive and professional attitude.
- Good communication and organisational skills.
- Willingness to learn and develop new skills.
- Ability to work as part of a team.
- Basic IT skills including Microsoft Office.
Business Support Administrator Apprentice in Bolton employer: The Alliance
Alliance Learning is an exceptional employer that offers a supportive and friendly team environment, perfect for those starting their career in business administration. As a Business Support Administrator Apprentice, you will gain valuable hands-on experience while working across various departments, ensuring a well-rounded understanding of business operations. With ongoing training and the opportunity to achieve a Level 3 Business Administration qualification, Alliance Learning prioritises employee growth and development, making it an ideal place for aspiring professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Administrator Apprentice in Bolton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Alliance Learning. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they do and how you can contribute as a Business Support Administrator Apprentice. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As you'll be the first point of contact, being able to communicate clearly and confidently is key. Role-play common interview questions with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're keen on joining the team at Alliance Learning. Good luck!
We think you need these skills to ace Business Support Administrator Apprentice in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Administrator Apprentice role. Highlight any relevant experience or skills that match the job description, like customer service or administration tasks. We want to see how you can fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. Don’t forget to mention your willingness to learn and develop new skills, as that’s super important to us.
Show Off Your Communication Skills:Since this role involves a lot of interaction with learners, employers, and staff, make sure to showcase your communication skills in your application. Whether it’s through clear writing or examples of past experiences, we want to see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Alliance Learning!
How to prepare for a job interview at The Alliance
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator Apprentice. Familiarise yourself with tasks like data inputting, managing enquiries, and supporting different departments. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Communication Skills
As this role involves interacting with learners, employers, and staff, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles or situations. This could be through handling enquiries or working as part of a team.
✨Prepare for Common Questions
Anticipate questions related to administration tasks, customer service, and teamwork. Think about how you would handle specific scenarios, such as managing multiple tasks or dealing with difficult enquiries. Practising your responses can help you feel more confident during the interview.
✨Demonstrate Your Willingness to Learn
This apprenticeship is all about growth and development. Be ready to discuss your eagerness to learn new skills and adapt to different departments. Share any relevant experiences where you've taken the initiative to learn something new, whether in school or previous jobs.
