At a Glance
- Tasks: Lead a dynamic team to deliver world-class hospitality at Wimbledon.
- Company: Join Levy, the driving force behind exceptional experiences at prestigious events.
- Benefits: Enjoy competitive salary, healthcare, 23 days leave, and more perks.
- Other info: Join a diverse team committed to sustainability and inclusivity.
- Why this job: Be part of the magic at the world's most famous tennis tournament.
- Qualifications: Proven leadership skills and experience in workforce planning.
The predicted salary is between 48000 - 60000 £ per year.
Working Hours: 40 | Location: Wimbledon, London | Job Category: Hospitality / Events | Business Sector: Levy | Sub Sector: Levy UK
What You’ll Be Doing
Excellent benefits including healthcare, wellbeing support, 23 days’ annual leave plus bank holidays, life assurance, meals on duty, and more. Up to £60,000 per annum. Ever wondered what it’s like to be part of the world’s most prestigious tennis tournament? We are the driving force behind the legendary food and drink experience at Wimbledon, and we want YOU to be part of it! All England Lawn Tennis Club (AELTC), 450,000 guests, 2,200 catering staff, 355 chefs, 51 kitchens and 27 restaurants.
Purpose Of Head Of Workforce Planning And Operations
Behind the magic of The Championships, Wimbledon, is a workforce of thousands a team that flexes, scales, and delivers world‑class hospitality at one of the most prestigious sporting events in the world. Levy is proud to be the team behind the scenes, and we’re looking for a Head of Workforce Planning and Operations to lead and inspire this extraordinary workforce.
Head Of Workforce Planning And Operations – The Role
- Lead People Operations Team
- Recruitment & Onboarding
- Retention & Engagement
- Talent & Succession Planning
- Resource Planning & Deployment
- Payroll & Labour Oversight
- Employee Relations & Communication
- Workforce Analytics & D&I
What We’re Looking For
- Demonstrable Experience
- Leadership & Team Management
- Organisational Skills
- Communication
- Technical Proficiency
- Problem‑Solving
Personal Attributes
- Attention to Detail
- Integrity & Confidentiality
- Adaptability
- Customer Service Orientation
What You’ll Get In Return
- Competitive salary and full company benefits
- 23 days’ annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: 2 days additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Who are Levy?
Levy, part of Compass Group, is known for delivering exceptional food, drink, and hospitality experiences at world‑renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. We’re committed to decarbonising our operation at scale, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage.
Why Join Us?
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality.
Head of Workforce Planning and Operations Wimbledon AELTC employer: THE ALL ENGLAND LAWN TENNIS CLUB (CHAMPIONSHIPS) LIMITED
At Levy, part of Compass Group, we offer an exceptional work environment at the iconic Wimbledon, where you can be part of a world-class team delivering unforgettable hospitality experiences. With competitive salaries, comprehensive benefits including healthcare and wellbeing support, and a strong commitment to employee development, we foster a culture of inclusivity and growth, ensuring every team member feels valued and empowered. Join us in shaping the future of hospitality while enjoying unique perks and the thrill of working at one of the most prestigious sporting events in the world.
Contact Details:
THE ALL ENGLAND LAWN TENNIS CLUB (CHAMPIONSHIPS) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Workforce Planning and Operations Wimbledon AELTC
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to Wimbledon or Levy. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in workforce planning and operations. Bring it along to interviews or networking events to demonstrate your expertise and passion for the role. Visuals can make a lasting impression!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to Levy or similar companies through our website. Express your interest in the Head of Workforce Planning and Operations role and ask about potential opportunities. A little initiative can go a long way!
✨Tip Number 4
Prepare for the interview like it’s the finals! Research Levy’s values, their approach to sustainability, and their work culture. Be ready to discuss how your leadership and organisational skills align with their mission. Tailoring your answers to reflect their ethos will set you apart from the competition!
We think you need these skills to ace Head of Workforce Planning and Operations Wimbledon AELTC
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Head of Workforce Planning and Operations role. Highlight your leadership, organisational skills, and any relevant experience in hospitality or events.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at Wimbledon and how your background makes you the perfect fit for our team. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to see your enthusiasm for joining the Levy team at Wimbledon!
How to prepare for a job interview at THE ALL ENGLAND LAWN TENNIS CLUB (CHAMPIONSHIPS) LIMITED
✨Know Your Stuff
Before the interview, dive deep into the role of Head of Workforce Planning and Operations. Familiarise yourself with workforce analytics, recruitment strategies, and employee engagement techniques. This will not only show your enthusiasm but also demonstrate that you understand the key responsibilities of the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight your ability to inspire and engage a diverse workforce, as this is crucial for the role at AELTC. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Adaptability
Given the dynamic nature of events like Wimbledon, it's essential to showcase your adaptability. Think of instances where you've had to pivot quickly in response to changing circumstances. This will resonate well with the interviewers, as they seek someone who can thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team's current challenges or how they measure success in workforce planning. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
