At a Glance
- Tasks: Join our new restaurant team and deliver exceptional service from day one.
- Company: Exciting new venue in Canary Wharf, part of White Rabbit Hospitality.
- Benefits: Competitive pay, staff discounts, and real career progression opportunities.
- Other info: Dynamic environment with opportunities to grow into supervisory roles.
- Why this job: Be a founding member of a vibrant team and shape the guest experience.
- Qualifications: Experience in hospitality and a passion for great service.
The predicted salary is between 14.75 - 14.75 £ per hour.
A brand new opening. A fresh team. We are opening Alto at Locke Canary Wharf, and we are building our front of house team from scratch. Headed up in the kitchen by the brilliant Chris Dargavel, Alto is a brand new restaurant in one of London's most vibrant districts, and we are looking for talented Waiters and Waitresses to join the founding team. This isn't a role where you blend into an established team. As a new opening, you help shape the way we do things, grow with the venue, and be recognised for it from day one. If you love great service, thrive on a busy floor, and want to be part of something from the start, we want to hear from you.
White Rabbit Hospitality is built on a love of proper hospitality and seriously good food. Alto will be no different.
Our Values, In Every Service:
- HOSPITALITY IS AT OUR CORE – You know a warm, genuine welcome shapes the whole guest experience.
- WE DO THE RIGHT THING – You look after guests and teammates alike, and never cut corners on standards.
- WE PURSUE EXCELLENCE – You take pride in every detail, from a clean setting to a flawless plate delivery.
- WE ARE ALL ENTREPRENEURS – You spot chances to upsell, add value, and make every table special.
What Will You Be Doing?
- Helping to launch a brand new floor and set the standard from day one
- Delivering warm, attentive, and professional service throughout every shift
- Taking orders, serving food and drink, and guiding guests through the menu
- Creating a welcoming atmosphere that makes guests want to return
- Working closely with the kitchen and bar to deliver a seamless experience
- Maintaining cleanliness, presentation, and food safety standards on the floor
- Being a positive, reliable member of a close-knit new team
What Do You Need?
- Experience as a Waiter/Waitress, ideally in a quality restaurant or venue
- A genuine passion for hospitality and looking after guests
- A warm, confident, and friendly manner
- The ability to stay calm, quick, and organised during a busy service
- A team-first attitude and the energy for an exciting new opening
- A willingness to learn and grow within the role
- The Right to Work in the UK
What We Offer:
- An OTE of £14.75 per hour
- The chance to be part of an exciting new opening from day one
- Genuine training and progression within a fast-growing hospitality group
- Staff discounts across our venues and properties
- Real investment in your skills and your career
Joining a new opening means you help build the venue from the very first service. For many of our team, Waiter/Waitress is where the hospitality journey begins, and with the right attitude and drive, this role can take you towards Supervisor and beyond. We will back you every step of the way.
Ready to Be Part of Something Extraordinary?
Waiter/Waitress employer: The Alice at the Randolph Hotel
EVE Kensington – Ember Locke Hotel is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. With early finishes that allow for a balanced lifestyle, team meals to foster camaraderie, and clear pathways for career progression, this role as a Breakfast Chef not only promises meaningful work but also the chance to grow within a supportive environment in the heart of London.
Contact Details:
The Alice at the Randolph Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Alice at the Randolph Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Alice at the Randolph Hotel
Don't be shy about reaching out to The Alice at the Randolph Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Alice at the Randolph Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Alice at the Randolph Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
