At a Glance
- Tasks: Lead food and beverage operations at Oxford's iconic hotel, ensuring excellence and guest satisfaction.
- Company: Join White Rabbit Hospitality, a dynamic group with a passion for hospitality.
- Benefits: Competitive salary, career progression, team discounts, and wellbeing support.
- Other info: Be part of a supportive culture that values hard work and kindness.
- Why this job: Make your mark in a historic venue with real commercial freedom and growth opportunities.
- Qualifications: Experience in food and beverage management and strong leadership skills required.
The predicted salary is between 70000 - 70000 £ per year.
Oxford's most famous hotel is looking for its next great host. Since 1866, The Randolph has stood opposite the Ashmolean as the city's grand dame. Inspector Morse drank in our bar. Elizabeth Taylor and Richard Burton stayed in our suites. Today, The Alice serves modern British plates under hand painted murals, the Morse Bar is one of the most characterful rooms to drink in anywhere in Oxford, and Afternoon Tea remains an Oxford institution.
We are looking for a Food and Beverage Operations Manager to take the whole thing by the scruff of the neck and make it even better.
Who we are
White Rabbit Hospitality operates a collection of characterful hotels and restaurants across the UK and Europe, including Rusacks St Andrews, Graduate Cambridge, Ember Locke Kensington, Locke Canary Wharf and Locke Lisbon. We are part of White Rabbit Projects, the group behind Lina Stores and Kricket. Our vision is simple and ambitious: to be the world's leading hospitality incubator.
Why this role is different
This is not a spreadsheet job with a name badge. You will run multiple outlets under one historic roof, each with its own personality, its own guest and its own commercial rhythm. Restaurant, bar, lounge, afternoon tea, room service, private dining and events. You will own the numbers, coach the team, host the room and shape what F&B at The Randolph becomes next. Few hospitality jobs in Oxford offer this much scope.
What we look for
Skills can be taught. Values cannot. Ours guide every decision we make, and we hire people who already live them.
- HOSPITALITY IS AT OUR CORE. You read a room before you read a report. You know the difference between service and hospitality, and you teach that difference to every new starter.
- WE DO THE RIGHT THING. You lead with honesty, you protect your team, and you hold the line on allergen compliance, licensing and safety even on the busiest Saturday of the year.
- WE PURSUE EXCELLENCE. You sweat the polish on the glassware and the accuracy of the GP report with equal energy. Good enough has never been good enough for you.
- WE ARE ALL ENTREPRENEURS. You spot the revenue nobody else has noticed, pitch it, cost it and make it happen. And above all, we work hard and be kind.
What you will be doing
- Leading the day to day operation of all food and beverage outlets at The Randolph, including The Alice, the Morse Bar, lounge, afternoon tea, room service and private dining.
- Owning F&B revenue, GP, payroll and departmental profit, with full P&L accountability alongside the General Manager.
- Recruiting, inducting, training and developing a large hourly and salaried team, building genuine succession from within.
- Driving guest satisfaction and reputation scores, responding to feedback personally and turning insight into action.
- Working with the Head Chef and Bars Manager on menu development, pricing, seasonality and specification.
- Managing rotas, forecasting and labour productivity through Fourth, keeping the team well staffed and well rested.
- Delivering flawless events, weddings and private dining in some of Oxford's most beautiful rooms.
- Upholding food safety, allergen management, licensing and health and safety standards to audit ready condition at all times.
- Being visible on the floor at peak, hosting guests, supporting the team and setting the standard.
What you will bring
- Proven experience as a Food and Beverage Manager, F&B Operations Manager, Restaurant General Manager or Assistant Director of F&B in a quality hotel, restaurant group or premium multi outlet venue.
- Strong commercial literacy across P&L, GP, labour cost and forecasting.
- A track record of building, retaining and promoting brilliant teams.
- Confidence across both restaurant and bar operations, with real product knowledge.
- Calm, warm leadership under pressure and a genuine love of the floor.
- Level 3 Food Safety and a Personal Licence, or the appetite to gain both quickly.
- The right to work in the UK.
What we offer
Aside from an OTE salary of £70,000 per annum plus bonus, we provide:
- A clear development path towards senior leadership within a fast growing group.
- Ongoing training, coaching and career progression across our brands and venues.
- A generous team discount across our restaurants and hotels.
- Enhanced benefits, wellbeing support and a genuine people first culture.
- The chance to work in one of Oxford's most iconic hotel, restaurant and bar destinations.
Where it goes next
We grow our own. Our General Managers, Operations Managers and Heads of Department overwhelmingly come from inside the business, and we back people who back themselves. Take this role, deliver it brilliantly, and the next step across the group is a conversation, not a gamble.
Ready to lead F & B at Oxford's most iconic hotel? If you want a role with history behind it and real commercial freedom in front of it, we want to hear from you.
Food & Beverage Operations Manager in Oxford employer: The Alice at the Randolph Hotel
EVE Kensington – Ember Locke Hotel is an exceptional employer, offering a vibrant work culture where creativity and culinary excellence thrive. With early finishes that allow for a balanced lifestyle, team meals to foster camaraderie, and clear pathways for career progression, this role as a Breakfast Chef not only promises meaningful work but also the chance to grow within a supportive environment in the heart of London.
Contact Details:
The Alice at the Randolph Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Operations Manager in Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Alice at the Randolph Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Alice at the Randolph Hotel
Don't be shy about reaching out to The Alice at the Randolph Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Operations Manager in Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Alice at the Randolph Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Alice at the Randolph Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
