At a Glance
- Tasks: Welcome guests with charm and handle reservations across multiple channels.
- Company: Join the historic Alfriston Hotel, part of the exciting Signet Collection.
- Benefits: Enjoy competitive pay, flexible hours, and amazing perks like discounted stays and meals.
- Other info: Access to training, career progression, and fun team events.
- Why this job: Be part of a vibrant team and create unforgettable guest experiences.
- Qualifications: Excellent communication skills and a passion for hospitality.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a warm and highly professional Receptionist to join our Front Office team at The Alfriston, located in East Sussex, which dates back to the 14th century and is the fourth property in the growing Signet Collection. This seasonal position is available until the end of September.
About the Hotel
Our newly refurbished Hotel has 40 beautifully redesigned bedrooms and suites, a stunning function room, The 1554 Brasserie, offering views over the front lawn towards the sea and revamped herb and vegetable plots across the hotel gardens. The hotel bar offers more casual dining for guests both in and outdoors, while the Orangery serves breakfast and afternoon tea with views over the rear gardens and the Signet spa includes a steam room, sauna, outdoor swimming pool and three treatment rooms.
Benefits and Perks
- An amazing opportunity to join and be part of a very exciting adventure.
- An excellent starting salary or hourly rate, plus generous tronc to top up your monthly earnings.
- Access personalised training, buddy programmes, clear career paths and genuine opportunities for your development.
- Discounted rates across our restaurants and hotels for you, family and friends to enjoy.
- Wagestream – access up to 40% of your pay before pay date, and save directly from your salary.
- 28 days’ holiday + birthday off (including Bank Holidays).
- Team recognition programme to celebrate your achievements.
- Referral bonus scheme for recommending top talent – earn up to £300.
- Flexible scheduling without split shifts.
- Complimentary team meals on shift.
- Long Service Awards – lunches for two with all the trimmings, complimentary room stays with breakfast and dinner, Lion King tickets to the West End, and so much more.
- Industry supplier trips and visits, as well as access to masterclasses and workshops.
- Flexibility to move across our Group, as you develop with us.
- Access to apprenticeships and accredited qualifications up to Level 4.
Responsibilities
- Be charming, passionate and enthusiastic, taking pride in what you do.
- Be passionate about offering standards of excellence to our guests and have the finest attention to detail.
- Have a natural ability for delivering a warm and friendly welcome.
- Handle reservations to and from our guests via multiple channels, including website, phone, email.
- Be comfortable in learning about new tech and systems – particularly our reservations systems Reslynx and ResDiary.
- Be a friendly people person and possess excellent communication skills.
- Have the desire to work in a fast‑paced and energetic workplace.
- Be looking for career progression through our training and support.
At Signet Collection, we believe that our appearance reflects the luxury and elegance our guests expect when they stay with us. As you consider joining our team, we want to remind you of the importance of presenting yourself in a way that reflects our style of hospitality: warm, charming, and polished. So, if you are dedicated to making each and every guest experience unequivocally brilliant, and have what it takes, we would love to meet you!
Receptionist in Seaford employer: The Alfriston Hotel
The Alfriston, part of the prestigious Signet Collection, offers a unique opportunity for a Receptionist to thrive in a beautifully refurbished hotel steeped in history. With a focus on employee development, flexible scheduling, and generous benefits including discounted stays and access to training programmes, this role promises a rewarding experience in a vibrant and supportive work culture. Join us in East Sussex and be part of a team dedicated to delivering exceptional guest experiences while enjoying a range of perks and recognition for your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Seaford
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like The Alfriston Hotel are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Receptionist in Seaford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at The Alfriston Hotel.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with The Alfriston Hotel. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at The Alfriston Hotel
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
