At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and smooth daily operations at our stunning pub.
- Company: Join Cubitt House, a collection of luxury London pubs known for their hospitality and community spirit.
- Benefits: Enjoy weekly pay, free meals, 28 days holiday, and discounts across our pubs.
- Other info: Access to training, development courses, and a supportive career pathway.
- Why this job: Be part of a dynamic environment where you can grow your career in hospitality.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills are essential.
The predicted salary is between 20 - 20 £ per hour.
Supervisor - £16-£20 per hour OTE (including Tronc)
We’relooking for a Supervisorto join the team at our stunning Cubbit House Pub.
As a Supervisor, you’llsupport the management team in ensuring smooth daily operations, delivering outstanding service, andmaintaininghigh standardsacross the pub.
You’lllead by example, motivating the team, and helping create a welcoming and efficient environment for both guests and colleagues.
Key Responsibilities
- Support the management team in overseeing daily front-of-house operations.
- Lead, motivate, and support team members to deliver excellent guest experiences.
- Ensure efficient service, smooth workflows, and adherence to operational standards.
- Assistwith training, coaching, and developing team members.
- Monitor stock, rota planning, and service readiness tomaintainquality and efficiency.
- Ensure compliance with health, safety, licensing, and hygiene standards.
- Handle guest queries, feedback, and any service issues promptly and professionally.
Skills & Experience
- Previousexperience in a supervisory or senior front-of-house role in hospitality.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Excellent organisational, communication, and problem-solving abilities.
- Friendly, approachable, and professional attitude.
- Hands-on, adaptable approach with focus on service excellence.
- Full eligibility to work in the UK.
About us
Cubitt House is a collection of eight distinctive luxury London pubs celebrated for their seasonal British menus, impeccable hospitality, and timeless interiors.
Inspired by master architect Thomas Cubitt, we honour London’s heritage by creating vibrant spaces that feel both elegant and welcoming.
Our pubs blend British craftsmanship with a sense of community, partnering with the finest artisans and producers to deliver exceptional experiences
What We Offer Our Supervisors
- Access to our Career Pathway, Apprenticeships and training and development courses.
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in Youngs Group pubs and 30% discount on overnight stays
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub.
You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively.
You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
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Supervisor in City of Westminster employer: The Alfred Tennyson - Cubitt House
Cubitt House is an exceptional employer, offering a vibrant work culture that prioritises both employee development and outstanding guest experiences. With access to career pathways, training courses, and generous benefits like free meals and discounts, our Supervisors thrive in an environment that values teamwork and excellence. Join us at our stunning London pubs, where your passion for hospitality will be nurtured and rewarded.
Contact Details:
The Alfred Tennyson - Cubitt House Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Alfred Tennyson - Cubitt House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Alfred Tennyson - Cubitt House
Don't be shy about reaching out to The Alfred Tennyson - Cubitt House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Alfred Tennyson - Cubitt House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Alfred Tennyson - Cubitt House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
