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- Tasks: Deliver outstanding guest service and manage check-ins and reservations.
- Company: Renowned hotel group in the UK with a focus on excellence.
- Benefits: Competitive pay, discounted stays, and spa treatments.
- Why this job: Join a passionate team and enhance guest experiences in hospitality.
- Qualifications: Strong communication skills and a friendly attitude.
- Other info: Opportunity to grow in a professional and dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
A distinguished hotel group in the UK is seeking a Hotel Receptionist who is smart, friendly, and well-organized. This role focuses on providing an exceptional guest service experience, managing check-ins, reservations, and guest inquiries.
Ideal candidates will have excellent communication skills and a warm disposition. The position offers competitive pay and various employee benefits, including discounted accommodations and spa treatments.
Join a professional team dedicated to excellence in hospitality.
Upsell-Driven Hotel Receptionist | Guest Experience employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Upsell-Driven Hotel Receptionist | Guest Experience
✨Tip Number 1
Make sure to research the hotel group before your interview. Knowing their values and what makes them stand out will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about guest experience, being able to articulate your thoughts clearly and warmly will set you apart. Try role-playing common scenarios with a friend.
✨Tip Number 3
Show off your organisational skills during the interview. Bring a notepad to jot down important points and questions. This not only helps you stay organised but also demonstrates your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to connect with us directly.
We think you need these skills to ace Upsell-Driven Hotel Receptionist | Guest Experience
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your friendly and warm nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight any relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you for providing exceptional guest experiences, so be specific!
Keep It Organised: A well-structured application speaks volumes about your organisational skills. Use clear headings and bullet points where necessary to make it easy for us to read through your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our distinguished hotel group!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to their guest experience.
✨Showcase Your Communication Skills
As a Hotel Receptionist, excellent communication is key. During the interview, practice clear and friendly communication. Use examples from past experiences where you successfully handled guest inquiries or resolved issues to demonstrate your skills.
✨Emphasise Your Organisational Skills
Being well-organised is crucial in this role. Prepare to discuss how you manage multiple tasks, such as check-ins and reservations, without compromising service quality. Share specific strategies or tools you use to stay organised in a busy environment.
✨Bring a Warm Disposition
Your personality matters! The hotel industry thrives on positive interactions. During the interview, let your friendly nature shine through. Smile, maintain eye contact, and engage with the interviewer to convey that you’re the right fit for creating a welcoming atmosphere for guests.
