At a Glance
- Tasks: Deliver top-tier service in a Michelin-starred restaurant and assist guests with menu choices.
- Company: Join the prestigious Tudor Pass at Great Fosters Hotel, known for excellence.
- Benefits: Enjoy 4-5 weeks holiday, free parking, and discounts on hotel stays and dining.
- Other info: Experience in fine dining is a plus; work Wednesday to Saturday, 40 hours a week.
- Why this job: Be part of an elite team and elevate your hospitality skills in a fine dining setting.
- Qualifications: Smart appearance, excellent communication, and a passion for guest service required.
The predicted salary is between 24000 - 30000 £ per year.
Location: Great Fosters Hotel, Egham, Surrey, TW20 9UR. The Tudor Pass is a Michelin-starred and 3 AA Rosette award-winning restaurant located in The Great Fosters Hotel. We are seeking a waiter/ess to join our new team, providing top‑tier service during our lunch and dinner (Wednesday to Saturday) services.
The Role
You will work as part of a small team of three, offering guests the best of service and care.
Main Duties
- Prepare the Tudor Room for each service
- Laying each table with care and attention to details; cleaning and polishing cutlery and glassware to ensure the tables sparkle
- Welcome, greet and seat guests
- Discuss menu items with guests and assist with wine choices
- Deliver outstanding food service across all tasting menu items
- Deliver excellent standards of beverage and wine service
- Coach and support your Commis Waiter/Waitress
- React to guest requests and action points from satisfaction checks
- Support the Restaurant Manager to resolve any service issues
- Reset the restaurant at the end of the shift, ready for the next service
- Ensure work area is clean and tidy before departing
Requirements
- 4 days, 40 hrs per week, Wednesday to Saturday each week, lunch and dinner service.
- Smart appearance, excellent communication skills with a passion for guest service.
- Attention to fine details in set up and service.
- Knowledge of food and wines to be able to confidently communicate with guests.
- Experience in fine dining or tasting menus would greatly help.
Additional Benefits
- 4 weeks holiday, rising to 5 weeks with service.
- 8 Bank holidays.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount on all food.
Waiter/ess - Michelin Star in Surrey employer: The Alexander Hotel Collection
At Great Fosters Hotel, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in a Michelin-starred environment that values excellence and attention to detail. Our supportive work culture fosters growth and development, with benefits such as generous holiday allowances, discounted accommodation, and a focus on employee well-being, making it an ideal place for those passionate about fine dining and guest service.
Contact Details:
The Alexander Hotel Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - Michelin Star in Surrey
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in for a coffee or a meal. This way, you can chat with the staff and get a feel for the vibe. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your service skills! If you’ve got experience, brush up on your fine dining etiquette. If not, watch some videos or even practice at home. Being able to demonstrate your knowledge of food and wine will definitely impress during the interview.
✨Tip Number 3
Be ready to showcase your personality! The Tudor Pass is all about providing top-tier service, so let your passion for guest care shine through. Share stories about how you've gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Waiter/ess - Michelin Star in Surrey
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for providing top-tier service. Share any experiences that highlight your dedication to guest satisfaction and how you go the extra mile to make dining special.
Attention to Detail is Key:Since we’re all about fine dining, make sure to emphasise your attention to detail in your application. Whether it’s about setting a table or presenting food, give us examples of how you ensure everything sparkles and shines.
Know Your Stuff:We love candidates who are knowledgeable about food and wine! In your application, mention any relevant experience or training you have that showcases your ability to discuss menu items confidently with guests.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Tudor Pass.
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the Tudor Pass menu. Understand the dishes, ingredients, and any wine pairings. This will not only impress the interviewers but also show your genuine interest in providing top-tier service.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to pay attention to the finer details. Discuss past experiences where you ensured everything was perfect, from table settings to food presentation. This is crucial in a Michelin-star environment, so be ready to share specific examples.
✨Demonstrate Your Passion for Guest Service
Express your enthusiasm for delivering exceptional guest experiences. Share stories that illustrate your commitment to customer satisfaction and how you've gone above and beyond in previous roles. This will resonate well with the values of a Michelin-star restaurant.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing during the interview. You might be asked to demonstrate how you would greet guests or handle a service issue. Practising these scenarios beforehand can help you feel more confident and showcase your skills effectively.
