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- Tasks: Greet guests, assist with luggage, and provide information about hotel facilities.
- Company: Prestigious hotel collection in Egham known for exceptional service.
- Benefits: Competitive pay, free parking, uniform provided, and flexible shifts.
- Other info: Flexible shifts from 7 am to 11 pm, perfect for students.
- Why this job: Join a five-star team and create memorable experiences for guests.
- Qualifications: Excellent communication skills and a polished appearance.
The predicted salary is between 20000 - 25000 £ per year.
A prestigious hotel collection in Egham is seeking a Casual Concierge to provide a warm and welcoming experience for all guests. You will greet guests upon arrival, assist with luggage, and answer queries regarding hotel facilities.
With flexible shifts from 7 am to 11 pm, ideal candidates will have excellent communication skills, a polished appearance, and a genuine desire to serve guests.
The role offers competitive pay and benefits including free parking and uniform.
Front Entrance Concierge & Guest Host (Five-Star Hotel) in Surrey employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Entrance Concierge & Guest Host (Five-Star Hotel) in Surrey
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with all the facilities and services offered. This way, when you chat with guests, you can confidently answer their questions and show off your knowledge.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable greeting guests and handling queries. The more you practice, the more natural it will feel when you're in front of actual guests.
✨Tip Number 3
Dress to impress! Since appearance is key in a five-star environment, make sure your uniform is spotless and your grooming is on point. A polished look not only boosts your confidence but also sets the right tone for guest interactions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly!
We think you need these skills to ace Front Entrance Concierge & Guest Host (Five-Star Hotel) in Surrey
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your genuine desire to serve guests and how you can bring a warm and welcoming vibe to our hotel.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel special in the past, so share those stories!
Be Polished and Professional: Since this is a five-star hotel, we expect a polished appearance in your application too. Use clear language, check for typos, and keep it professional while still being yourself.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Alexander Hotel Collection
✨Dress to Impress
As a Front Entrance Concierge, your appearance matters! Make sure to wear smart, polished attire that reflects the five-star environment of the hotel. A well-groomed look will show that you take pride in your role and are ready to represent the hotel.
✨Master the Art of Greeting
Practice your greeting skills before the interview. A warm smile and a friendly 'Welcome!' can set the tone for a great guest experience. Think about how you would greet guests at the hotel and be prepared to demonstrate that welcoming attitude during your interview.
✨Know Your Stuff
Familiarise yourself with the hotel’s facilities and services. Be ready to answer questions about what the hotel offers, as well as local attractions. This knowledge will not only impress your interviewers but also show your genuine desire to assist guests.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to discuss examples of how you've effectively communicated in past roles. Whether it’s handling guest queries or assisting with luggage, share specific instances that highlight your ability to connect with people.