At a Glance
- Tasks: Lead the maintenance team to ensure the hotel and spa facilities are in top condition.
- Company: Join the prestigious Alexander House Hotel Utopia Spa, known for luxury and excellence.
- Benefits: Enjoy a competitive salary, generous holiday, and discounts on hotel stays and spa treatments.
- Why this job: Be part of a dynamic team in a stunning environment while making a real impact.
- Qualifications: Experience in general maintenance, ideally in a customer-focused setting.
- Other info: Work in a beautiful Jacobean manor with excellent career growth opportunities.
The predicted salary is between 28000 - 42000 £ per year.
Job Ref: ALE1729
Branch: Alexander House Hotel Utopia Spa
Location: Alexander House Hotel Utopia Spa, Turners Hill, East Grinstead
Salary/Benefits: £35,0000 + monthly service charge payment
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days out of 7 including some weekends
Hours per week: 40
Posted date: 09/10/2025
Closing date: 11/11/2025
MAINTENANCE MANAGER
£35,000 + monthly service charge payment.
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
In addition you will benefit from a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
The Place
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private group of 5 quality hotels of distinction just outside London.
5 Red Star, Award winning Utopia Spa, 58 bedrooms including a luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG\’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
Please see our website for a full list of facilities.
The Role
A full-time permanent vacancy is available to head up our in-house maintenance team. You will ensure reactive and planned maintenance is covered over a 7-day period to assist in making sure the hotel and spa is presented appropriately, and all facilities are maintained in excellent working order. A certified training course can also be provided to cover pool plant procedures maintenance if you need this training.
Your team is made up of 2 Gardeners, 2 Maintenance Assistants who will support you to achieve success. Duties will include;
- Scheduling tasks for the day and delegating and supporting the team to meet the maintenance demands of the day
- Completing general maintenance tasks from the daily maintenance list ensuring that priority tasks are completed
- Produce and implement an annual preventative maintenance plan, to ensure maintenance of plant and building is systematically managed
- Liaising and controlling external contractors when on site
- Tasks will include pool plant, plumbing, electrical, carpentry/joinery, painting decorating. While we are seeking a multi-skilled person we do not expect you to be able to cover all these trades
- Working 5 days out of 7 including some weekend shifts. Shifts fall between the hours of 7am and 6.30pm (40 hrs per week)
Requirements
- Ability to work in a fast paced, ever-changing environment covering a wide range of general maintenance tasks in a customer environment
-
General maintenance experience ideally within a guest/customer environment
-
Priority areas of experience either plumbing or electrical
- Some on call for emergencies so you must live within 30 mins radius of the hotel
- Proven record of success in prioritising a range of property maintenance issues
Alexander House Hotel Utopia Spa, part of Alexander Hotels a private collection of quality hotels of distinction just outside London. A beautiful Jacobean manor with 120 acres of gardens and parkland.
5 Red Star AA Hotel, Award winning Utopia Spa, 58 bedrooms, individually designed, including the new luxury Cedar Lodge development and a 2-bedroom self-contained Gatehouse are available for guests.
2 Award winning restaurants, Reflections Restaurant (2 Rosette x 60 covers), AG\’s Restaurant (3 Rosette x 35covers) together with a range of conference and banqueting and private dining rooms catering for 8 to 95 guests.
A luxurious hotel offering a relaxation destination like no other.
Maintenance Manager employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Get to know the hotel and spa inside out! Familiarise yourself with their facilities and services. This way, when you chat with them, you can show off your knowledge and passion for the place.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the company culture and what they value in a Maintenance Manager.
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance management. Think about how you’d handle specific scenarios, especially those that involve prioritising tasks in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Manager role. Highlight your relevant experience in general maintenance, especially in a customer-focused environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Alexander House Hotel Utopia Spa. Share specific examples of your past successes in maintenance management and how you can contribute to our hotel.
Showcase Your Team Leadership Skills: As a Maintenance Manager, you'll be leading a team. Make sure to highlight any previous experience you have in managing or supporting a team. We love seeing candidates who can motivate and delegate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know Your Stuff
Make sure you brush up on your general maintenance knowledge, especially in plumbing and electrical work. Be ready to discuss your past experiences and how they relate to the role at Alexander House Hotel Utopia Spa.
✨Show Your Leadership Skills
As a Maintenance Manager, you'll be leading a team. Prepare examples of how you've successfully managed or supported a team in the past. Highlight your ability to delegate tasks and keep everyone motivated.
✨Understand the Environment
Familiarise yourself with the hotel and spa environment. Research their facilities and think about how you can contribute to maintaining their high standards. This shows genuine interest and initiative.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific maintenance issues or emergencies. Think through potential scenarios and how you would prioritise tasks to ensure the hotel runs smoothly, even under pressure.