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For Companies At a Glance
- Tasks: Serve delicious food and drinks in a stunning hotel setting.
- Company: Join the award-winning Langshott Manor Hotel, part of Alexander Hotels.
- Benefits: Earn up to £13.68 per hour plus holiday pay and monthly service charge.
- Why this job: Enjoy flexible shifts that fit your lifestyle while working in a beautiful environment.
- Qualifications: Great communication skills and a passion for customer service; training provided.
- Other info: Experience a vibrant atmosphere with opportunities for growth in the hospitality industry.
The predicted salary is between 11 - 14 £ per hour.
CASUAL FOOD & BEVERAGE ASSISTANTS – Flexible daytime or evening shifts
Langshott Manor Hotel, Ladbroke Road, Horley, Surrey, RH6 9LN
Up to £13.68 per hour including holiday pay – age related pay applies to this role. In addition you will receive a monthly service charge payment based on hours worked.
The Place
Langshott Manor Hotel, part of Alexander Hotels, is a private group of quality hotels of distinction just outside London. It is a 4 AA Star, award-winning Elizabethan Manor House set in 3 acres of stunning grounds with an ancient moat. The hotel features 22 bedrooms and many charming lounges, all with open fires, as well as the sumptuous 2 Rosette Mulberry Restaurant.
The Role
We are seeking Casual Waiting staff who will support our full-time staff during weekdays or weekends. You can work mornings for breakfast service, lunch, or evenings for dinner service. There is a genuine amount of flexibility which will suit many candidates. Shifts you can choose from include: 7am – 1pm, 9am – 5pm, midday – 5pm, or 5pm/6pm – midnight.
Working in our award-winning Mulberry Restaurant (2 Rosette standard) involves serving food and beverage to residents, business, and local guests. Service for guests covers breakfast, lunch, and dinner 7 days per week. We also cater for a range of exclusive use weddings and corporate events either in our restaurant or one of our private dining rooms.
Duties include:
- Preparing the restaurant/private dining room for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements:
- Smart appearance
- Excellent communication skills with a passion for guest service
- Experience within a customer service environment ideally within food service hotel/restaurant
- A positive customer service attitude; we are happy to train those with the right attitude who lack food service experience
Benefits:
- Hourly rates include an enhanced payment for holiday pay
- Free car parking
Casual Food & Beverage Assistants in Horley employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Assistants in Horley
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Langshott Manor. Familiarise yourself with the restaurant and its vibe. This will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, brush up on your communication skills. Role-play with a friend or family member to get comfortable with meeting and greeting guests.
✨Tip Number 3
Be flexible! Highlight your availability during the interview. Whether you're an early bird or a night owl, let them know you can adapt to their needs. Flexibility is key in the hospitality industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Langshott Manor. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Food & Beverage Assistants in Horley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of character in your words, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to tailor your application to the Casual Food & Beverage Assistant role. Highlight any relevant experience you have in customer service or food service, and mention why you’re excited about working at Langshott Manor Hotel.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read through your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Venue
Before your interview, take some time to research Langshott Manor Hotel. Familiarise yourself with its history, facilities, and the type of service they offer. This will not only impress your interviewers but also help you understand the environment you'll be working in.
✨Dress to Impress
Since this role involves a smart appearance, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects the hotel's standards. A polished look shows that you take the opportunity seriously and are ready to represent their brand.
✨Show Your Passion for Service
During the interview, highlight your enthusiasm for customer service. Share any relevant experiences where you've gone above and beyond for guests. This role is all about creating memorable experiences, so let your passion shine through!
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like resolving a guest complaint or managing a busy service. Think of examples from past experiences or even hypothetical scenarios. Practising these responses will help you feel more confident during the interview.
