At a Glance
- Tasks: Serve drinks and create cocktails in a stunning hotel setting.
- Company: Join the award-winning Langshott Manor Hotel, part of Alexander Hotels.
- Benefits: Earn up to £14.24 per hour plus holiday pay and monthly service charge.
- Other info: Work in a beautiful 4-AA-Star manor house with great career growth potential.
- Why this job: Flexible shifts with opportunities to work at exciting events like weddings.
- Qualifications: Smart appearance and excellent communication skills; training provided for the right attitude.
The predicted salary is between 12 - 14 £ per hour.
We are seeking casual bar staff to support full-time colleagues during weekdays or weekends. Shift times are flexible, covering 11am – 6pm or 6pm – late, with opportunities to work at weddings and corporate events. Staff will serve beverages in our award-winning Mulberry Restaurant (2 Rosette) to residents, business and local guests, and handle both daily service and exclusive events.
The Place Langshott Manor Hotel is part of Alexander Hotels, a private group of quality hotels of distinction just outside London. The 4-AA-Star, award-winning Elizabethan manor house sits on 3 acres of stunning grounds, complete with an ancient moat. The 22-bedroom hotel features many charming lounges with open fires and a sumptuous 2-Rosette Mulberry Restaurant.
Responsibilities
- Preparing the Bar/private dining room for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage, including alcoholic beverages
- Making cocktails
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the Bar at the end of the shift for the next service
- Ensuring work area is clean and tidy before departure
Requirements
- Smart appearance
- Excellent communication skills with a passion for guest service
- Experience within a customer service environment, ideally in food service or hotel/restaurant settings
- Positive customer-service attitude; we are happy to train those lacking food-service experience who possess the right attitude
Benefits
- Hourly rates include an enhanced payment for holiday pay; up to £14.24 per hour, age-related pay applies to this role
- Monthly service charge payment based on hours worked
- Free car parking
Casual Bar Tender in Horley employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Bar Tender in Horley
✨Tip Number 1
Get to know the venue! Familiarise yourself with Langshott Manor Hotel and its vibe. When you walk in, you'll feel more confident and can chat about the place during your interview, showing you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, try role-playing with friends or family. This will help you nail that warm greeting and smooth service when it counts.
✨Tip Number 3
Be ready to showcase your flexibility! With shifts covering various times, let them know you're up for anything. Highlight your availability and willingness to jump in during busy events like weddings or corporate gatherings.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your customer service experience and any relevant skills, even if they’re from different roles. We want to see your passion for guest service!
We think you need these skills to ace Casual Bar Tender in Horley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love to see a bit of character in your words, so don’t be afraid to express your passion for guest service and hospitality.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or food service. Even if it’s not directly related, we want to see how your skills can translate to the bar environment!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know Your Drinks
Brush up on your knowledge of cocktails and beverages. Being able to discuss popular drinks or even suggest a few can really impress the interviewers. They want to see that you have a passion for the bar scene!
✨Show Off Your People Skills
Since this role is all about guest interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you resolved issues or made guests feel special.
✨Dress to Impress
Make sure you arrive looking smart and professional. First impressions matter, especially in hospitality. A neat appearance shows that you take the role seriously and respect the establishment.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the hotel. You might ask about the team culture or what a typical shift looks like. It’s a great way to engage with the interviewers!