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For Companies At a Glance
- Tasks: Be the friendly face of our luxury hotel, welcoming guests and managing their bookings.
- Company: Join a prestigious hotel collection known for exceptional service and hospitality.
- Benefits: Enjoy competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Make guests feel at home while gaining valuable experience in the hospitality industry.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Perfect for those seeking weekend shifts and early starts in a dynamic setting.
The predicted salary is between 24000 - 36000 £ per year.
A luxury hotel collection is seeking a Hotel Receptionist for their Barnett Hill Hotel in Guildford, England. In this role, you will be the first point of contact for guests, ensuring a welcoming and organized experience.
Responsibilities include:
- Guest check-in
- Handling enquiries
- Managing bookings
Ideal candidates will possess excellent communication skills, a strong attention to detail, and a genuine desire to serve. The role is 35 hours per week, requiring flexibility for weekend shifts and early starts.
Guest-Centric Hotel Receptionist (35h, Weekend Shifts) in Guildford employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Centric Hotel Receptionist (35h, Weekend Shifts) in Guildford
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what makes Barnett Hill special will help you connect with the team and show that you're genuinely interested in being part of their guest-centric approach.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, role-play common scenarios with a friend or family member. This will help you feel more confident when handling enquiries and managing bookings.
✨Tip Number 3
Show off your attention to detail during the interview. Bring a notepad to jot down important points and ask thoughtful questions. This demonstrates that you’re organised and ready to provide a seamless experience for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage with us directly.
We think you need these skills to ace Guest-Centric Hotel Receptionist (35h, Weekend Shifts) in Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and your passion for providing excellent service.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the job description. Focus on your communication skills and any previous roles where you’ve had to manage bookings or handle guest enquiries.
Be Detail-Oriented: Attention to detail is key in this role. Double-check your application for any typos or errors before submitting it. A polished application shows us that you care about the little things, just like we do for our guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our hotel collection while you’re at it!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Hotel Inside Out
Before your interview, make sure to research Barnett Hill Hotel and its offerings. Familiarise yourself with their services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Hotel Receptionist, communication is key. During the interview, practice clear and confident speaking. You might be asked to role-play a guest interaction, so think about how you would handle various scenarios, like a check-in or resolving a complaint.
✨Highlight Your Attention to Detail
In this role, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Whether it’s managing bookings accurately or ensuring a guest's special request is met, share these stories to demonstrate your capability.
✨Emphasise Your Flexibility
Since the position requires weekend shifts and early starts, be ready to discuss your availability. Show enthusiasm for the flexible hours and explain how you manage your time effectively. This will reassure them that you’re committed to the role and can adapt to their needs.
