Guest Experience Host: Hotel Reception (35h/wk)
Guest Experience Host: Hotel Reception (35h/wk)

Guest Experience Host: Hotel Reception (35h/wk)

Full-Time 23132 - 23132 £ / year (est.) No home office possible
The Alexander Hotel Collection

At a Glance

  • Tasks: Welcome guests, manage check-ins, and handle inquiries with a smile.
  • Company: The Alexander Hotel Collection, known for its exceptional guest service.
  • Benefits: Competitive salary, discounted hotel stays, and increasing holiday entitlement.
  • Other info: Full-time role with opportunities for growth in the hospitality industry.
  • Why this job: Join a vibrant team and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a polished presentation.

The predicted salary is between 23132 - 23132 £ per year.

The Alexander Hotel Collection is seeking a Hotel Receptionist for Barnett Hill Hotel in Guildford, Surrey. The role involves welcoming guests, managing check-ins, and handling inquiries both in person and on the phone.

Candidates must present well and have strong communication skills. This full-time position includes a competitive salary of £23,132.20 per annum, alongside extensive company perks such as discounted hotel stays, hair treatments, and holiday entitlement that increases with service.

Guest Experience Host: Hotel Reception (35h/wk) employer: The Alexander Hotel Collection

The Alexander Hotel Collection is an exceptional employer, offering a vibrant work culture at the picturesque Barnett Hill Hotel in Guildford. With a focus on employee growth and well-being, staff enjoy competitive salaries, generous holiday entitlements that increase with service, and unique perks like discounted hotel stays and hair treatments, making it a rewarding place to build a career in hospitality.
The Alexander Hotel Collection

Contact Detail:

The Alexander Hotel Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Host: Hotel Reception (35h/wk)

✨Tip Number 1

Make sure to research The Alexander Hotel Collection before your interview. Knowing their values and what makes them unique will help you stand out as a candidate who truly cares about the role.

✨Tip Number 2

Practice your communication skills! Since this role involves interacting with guests, being able to express yourself clearly and confidently is key. Try role-playing common scenarios with a friend.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you present yourself well, as it reflects your professionalism and respect for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Guest Experience Host: Hotel Reception (35h/wk)

Guest Service Skills
Communication Skills
Customer Relationship Management
Check-in Management
Inquiry Handling
Presentation Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.

Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the job description. We love seeing how your skills align with what we’re looking for in a Guest Experience Host!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Barnett Hill Hotel.

How to prepare for a job interview at The Alexander Hotel Collection

✨Know the Hotel Inside Out

Before your interview, take some time to research Barnett Hill Hotel and The Alexander Hotel Collection. Familiarise yourself with their services, values, and any recent news. This will not only impress the interviewers but also help you answer questions more confidently.

✨Practice Your Communication Skills

As a Guest Experience Host, strong communication is key. Practice common interview questions with a friend or in front of a mirror. Focus on speaking clearly and maintaining a friendly tone, as this reflects how you would interact with guests.

✨Dress to Impress

First impressions matter! Make sure to dress smartly and appropriately for the role. A polished appearance shows that you take the opportunity seriously and understand the importance of presenting well in a hospitality environment.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the hotel’s culture, team dynamics, or guest experience initiatives. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.

Guest Experience Host: Hotel Reception (35h/wk)
The Alexander Hotel Collection

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