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For Companies At a Glance
- Tasks: Serve delicious food and drinks in a stunning restaurant setting.
- Company: Alexander House Hotel & Utopia Spa, a luxurious destination for guests.
- Benefits: Generous holiday allowance, discounts on stays and treatments, and a fun work environment.
- Why this job: Join a passionate team and create memorable dining experiences for guests.
- Qualifications: Experience in quality food service and a love for guest interaction.
- Other info: Flexible shifts with opportunities for career growth and celebration perks.
The predicted salary is between 20000 - 27000 £ per year.
Working in our Reflections Restaurant (2 Rosette) or our AG’s Restaurant (3 Rosettes) with responsibility for the service of food and beverage to residents, spa guests and local visitors. Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. We also operate a range of beautiful private dining rooms for functions, weddings, celebrations, conferences and other events.
Main Duties
- Preparing the restaurant for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
Requirements
- 5 days 37.5 hrs per week, flexible shifts covering breakfast/lunch/dinner service, including weekends
- Smart appearance, excellent communication skills with a passion for guest service
- Experience within a quality food service hotel/restaurant required
Benefits
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount on individual treatments booked in our two Utopia Spas
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
- Celebrate your 1 yr, 3 yr and 5 yr anniversary with your birthday off paid
- Complimentary overnight stays
- Complimentary lunch/afternoon tea
- Service related holiday
Food & Beverage Assistant employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by Alexander House Hotel & Utopia Spa to soak in the atmosphere. Familiarising yourself with the place will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your guest interaction skills! Since this role is all about providing top-notch service, think of scenarios where you might need to greet guests or handle their requests. Role-playing with a friend can really help you nail those communication skills.
✨Tip Number 3
Be flexible and ready to adapt! The job requires working various shifts, so during your interview, highlight your willingness to work weekends and different hours. This shows you're committed and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love working in food and beverage. Share any experiences that highlight your passion for guest service – it really makes a difference!
Tailor Your CV: Make sure your CV is tailored to the role of Food & Beverage Assistant. Highlight relevant experience in quality food service and any specific skills that match what we’re looking for in our restaurants.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Menu Inside Out
Familiarise yourself with the menu and beverage options at Alexander House Hotel & Utopia Spa. Being able to discuss dishes, ingredients, and wine pairings shows your passion for food and beverage service, which is crucial for impressing during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you resolved issues or went above and beyond for guests, as this aligns perfectly with the expectations for a Food & Beverage Assistant.
✨Dress to Impress
Since a smart appearance is essential for this role, make sure you dress professionally for the interview. This not only reflects your understanding of the hospitality industry but also demonstrates your commitment to maintaining high standards.
✨Be Ready for Flexibility Questions
Expect questions about your availability and flexibility regarding shifts, especially since the role requires working weekends and varied hours. Be honest about your schedule and show your willingness to adapt, as this is key for success in the position.
