At a Glance
- Tasks: Deliver top-tier service in a Michelin-starred restaurant and create memorable guest experiences.
- Company: Join the prestigious Tudor Pass at Great Fosters Hotel, known for excellence.
- Benefits: Enjoy 4-5 weeks holiday, free parking, discounts on stays, and complimentary meals.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of an elite team and elevate your hospitality skills in fine dining.
- Qualifications: Passion for guest service, smart appearance, and knowledge of food and wines.
The predicted salary is between 24000 - 30000 € per year.
Location: Great Fosters Hotel, Egham, Surrey, TW20 9UR. The Tudor Pass is a Michelin-starred and 3 AA Rosette award-winning restaurant located in The Great Fosters Hotel. We are seeking a waiter/ess to join our new team, providing top‑tier service during our lunch and dinner (Wednesday to Saturday) services.
The Role
- You will work as part of a small team of three, offering guests the best of service and care.
Main Duties
- Prepare the Tudor Room for each service.
- Laying each table with care and attention to details; cleaning and polishing cutlery and glassware to ensure the tables sparkle.
- Welcome, greet and seat guests.
- Discuss menu items with guests and assist with wine choices.
- Deliver outstanding food service across all tasting menu items.
- Deliver excellent standards of beverage and wine service.
- Coach and support your Commis Waiter/Waitress.
- React to guest requests and action points from satisfaction checks.
- Support the Restaurant Manager to resolve any service issues.
- Reset the restaurant at the end of the shift, ready for the next service.
- Ensure work area is clean and tidy before departing.
Requirements
- 4 days, 40 hrs per week, Wednesday to Saturday each week, lunch and dinner service.
- Smart appearance, excellent communication skills with a passion for guest service.
- Attention to fine details in set up and service.
- Knowledge of food and wines to be able to confidently communicate with guests.
- Experience in fine dining or tasting menus would greatly help.
Additional Benefits
- 4 weeks holiday, rising to 5 weeks with service.
- 8 Bank holidays.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount on all food & beverage at all hotels.
- Discount on individual treatments booked in our two Utopia Spas.
- Discount on retail products in our two Utopia Spas.
- Refer a friend staff recruitment scheme.
- Birthday off paid.
- Complimentary overnight stays.
- Complimentary lunch/afternoon tea.
- Service related holiday.
Waiter/ess - Michelin Star in Egham employer: The Alexander Hotel Collection
At Great Fosters Hotel, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the prestigious Tudor Pass, a Michelin-starred restaurant. Our team-oriented culture fosters personal and professional growth, with generous benefits including up to 5 weeks of holiday, complimentary stays, and discounts across our facilities, ensuring a rewarding experience for all staff members in the beautiful setting of Egham, Surrey.
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - Michelin Star in Egham
✨Tip Number 1
Get to know the restaurant! Before your interview, do a bit of research on Tudor Pass and its Michelin-star status. Familiarise yourself with their menu and wine list so you can chat confidently about it during your meeting.
✨Tip Number 2
Practice your service skills! If you’ve got experience in fine dining, brush up on those skills. If not, consider doing a mock service with friends or family to get comfortable with serving and discussing food and wine.
✨Tip Number 3
Show your passion for guest service! During your interview, share stories that highlight your commitment to providing top-tier service. Let them see how much you care about making guests feel special.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. It shows initiative and enthusiasm, which is exactly what we’re looking for!
We think you need these skills to ace Waiter/ess - Michelin Star in Egham
Some tips for your application 🫡
Show Your Passion for Service:When writing your application, let us see your enthusiasm for providing top-notch service. Share any experiences that highlight your love for guest interaction and how you go the extra mile to ensure satisfaction.
Attention to Detail is Key:Since we’re all about fine dining, make sure to emphasise your attention to detail in your application. Mention any specific instances where you’ve demonstrated this skill, whether it’s in table settings or food presentation.
Know Your Stuff:We want to know that you’re knowledgeable about food and wine. In your application, include any relevant experience or training that showcases your ability to discuss menu items confidently with guests.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Tudor Pass.
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the Tudor Pass menu. Understand the dishes, ingredients, and any wine pairings. This will not only impress the interviewers but also show your genuine interest in providing top-tier service.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to pay attention to fine details. You might want to share specific examples from your past experiences where your meticulousness made a difference in service quality. This is crucial for a Michelin-starred environment!
✨Demonstrate Your Passion for Guest Service
Be prepared to discuss what excellent guest service means to you. Share anecdotes that illustrate your commitment to ensuring guests have an unforgettable experience. Remember, it’s all about making them feel special!
✨Dress to Impress
Since this is a Michelin-starred restaurant, your appearance matters. Dress smartly for the interview to reflect the high standards of the establishment. It shows that you understand the importance of presentation in fine dining.
