Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham
Front Entrance Concierge & Guest Host (Five-Star Hotel)

Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham

Egham Full-Time 20000 - 25000 £ / year (est.) No home office possible
The Alexander Hotel Collection

At a Glance

  • Tasks: Greet guests, assist with luggage, and provide information about hotel facilities.
  • Company: Prestigious hotel collection in Egham known for exceptional service.
  • Benefits: Competitive pay, free parking, uniform provided, and flexible shifts.
  • Other info: Flexible shifts from 7 am to 11 pm, perfect for students.
  • Why this job: Join a five-star team and create memorable experiences for guests.
  • Qualifications: Excellent communication skills and a polished appearance.

The predicted salary is between 20000 - 25000 £ per year.

A prestigious hotel collection in Egham is seeking a Casual Concierge to provide a warm and welcoming experience for all guests. You will greet guests upon arrival, assist with luggage, and answer queries regarding hotel facilities.

With flexible shifts from 7 am to 11 pm, ideal candidates will have excellent communication skills, a polished appearance, and a genuine desire to serve guests.

The role offers competitive pay and benefits including free parking and uniform.

Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham employer: The Alexander Hotel Collection

Join our prestigious hotel collection in Egham, where we pride ourselves on creating a warm and welcoming atmosphere for both guests and staff. As a Front Entrance Concierge & Guest Host, you will be part of a supportive work culture that values excellence in service, offering competitive pay, flexible shifts, and opportunities for personal growth within the hospitality industry. Enjoy unique benefits such as free parking and a provided uniform, making your experience with us both rewarding and enjoyable.
The Alexander Hotel Collection

Contact Detail:

The Alexander Hotel Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham

✨Tip Number 1

First things first, make sure you know the hotel inside out! Familiarise yourself with all the facilities and services offered. This way, when you chat with guests, you can confidently answer their questions and show off your knowledge.

✨Tip Number 2

Practice your communication skills! Role-play with a friend or family member to get comfortable greeting guests and handling queries. The more you practice, the more natural it will feel when you're in front of actual guests.

✨Tip Number 3

Dress to impress! Since appearance is key in a five-star environment, make sure your uniform is spotless and your grooming is on point. A polished look not only boosts your confidence but also sets the right tone for guest interactions.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly!

We think you need these skills to ace Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham

Excellent Communication Skills
Customer Service Skills
Polished Appearance
Warm and Welcoming Attitude
Luggage Handling
Query Resolution
Flexibility
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see your genuine desire to serve guests and how you can bring a warm and welcoming vibe to our hotel.

Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've made guests feel special in the past, so share those stories!

Be Polished and Professional: Since this is a five-star hotel, we expect a polished appearance in your application too. Use clear language, check for typos, and keep it professional while still being yourself.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at The Alexander Hotel Collection

✨Dress to Impress

First impressions matter, especially in a five-star hotel environment. Make sure you arrive in smart, polished attire that reflects the hotel's standards. A well-groomed appearance shows that you take the role seriously and are ready to represent the hotel.

✨Know Your Stuff

Familiarise yourself with the hotel’s facilities and services before the interview. Being able to answer questions about what the hotel offers will demonstrate your genuine interest in the role and your commitment to providing excellent service to guests.

✨Practice Your Communication Skills

As a concierge, communication is key. Practice answering common interview questions clearly and confidently. You might even want to role-play with a friend to get comfortable with greeting guests and handling queries, as this will help you shine during the interview.

✨Show Your Passion for Service

During the interview, convey your enthusiasm for helping others. Share examples from your past experiences where you went above and beyond for guests or customers. This will highlight your genuine desire to serve and create a welcoming atmosphere for all guests.

Front Entrance Concierge & Guest Host (Five-Star Hotel) in Egham
The Alexander Hotel Collection
Location: Egham

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