At a Glance
- Tasks: Serve drinks and snacks in a stylish cocktail bar while ensuring a great guest experience.
- Company: Join the award-winning Alexander House Hotel & Utopia Spa, known for luxury and quality.
- Benefits: Enjoy competitive salary, free parking, discounts, and extra holiday perks.
- Other info: Flexible shifts, dynamic atmosphere, and a chance to meet diverse guests.
- Why this job: Be part of a vibrant team in a stunning environment with opportunities for growth.
- Qualifications: Experience in bars or hotels preferred; cocktail knowledge is a bonus.
The predicted salary is between 19800 - 26700 £ per year.
Salary & Benefits
- £23,809.50 per annum + monthly service charge payment.
- An additional end of financial year service charge bonus also paid.
- 4 weeks holiday, rising to 5 weeks with service.
- 8 bank holidays.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount off all food & beverage at all hotels.
- Discount of individual treatments booked in our two Utopia Spas.
- Discount on retail products in our two Utopia Spas.
- Refer a friend staff recruitment scheme.
- Birthday off paid.
- Complimentary overnight stays.
- Complimentary lunch/afternoon tea.
- Service related holiday.
The Place
Alexander House Hotel & Utopia Spa, part of Alexander Hotels, a private group of quality hotels of distinction just outside London. 5 Red Star award-winning Utopia Spa, 58 bedrooms including the new luxury Cedar Lodge development and a 2 bedroom self‑contained Gatehouse are available for guests. Two award-winning restaurants: Reflections Restaurant (2 Rosette, 60 covers) and AG’s Restaurant (3 Rosette, 35 covers). Conference, banqueting and private dining rooms cater for 8 to 95 guests.
The Role
Working in our '1608' Cocktail Bar offering food and beverage tray service to spa guests, hotel residents and visitors to the hotel and spa. Shift work over 5 days per week totalling 37.5 hrs per week including weekend working.
Main Duties
- Ensuring the Bar is stocked and ready for each service period.
- Ensuring the Bar and Lounge are well presented and ready for guests' arrival.
- Ensuring all pre‑preparation for service is completed.
- Meeting and greeting guests entering the bar.
- Establishing guest needs and taking orders.
- Preparing both alcoholic and non‑alcoholic beverages including cocktails.
- Tray service of drinks across the service areas.
- Service of light lunches and snacks in the bar lounge.
- Liaising with the Restaurant regarding guests taking pre‑dinner drinks and awaiting their reservation.
- Taking payment for all food and beverage served or arranging for charging to resident guests' accounts.
- Adhering to the Mystery Guest Standards for the Bar.
- Ensuring effective clean down of work area at the end of the shift.
- Balancing the till and guest charges.
- Ensuring the guest areas are left in a presentable state at the end of your shift.
Requirements
- Smart appearance.
- Good communication skills.
- Beverage/bar knowledge and experience required.
- Hotel or quality bar experience preferred.
- Cocktail knowledge an advantage.
- Ability to work daytime and evening shifts, including weekends.
Bar Person in East Grinstead employer: The Alexander Hotel Collection
The Alexander Hotel Collection is an exceptional employer that prioritises a vibrant work culture and employee satisfaction. With flexible shifts and opportunities for growth within the hospitality sector, team members are encouraged to develop their skills while enjoying a supportive environment that values guest experience and teamwork.
Contact Details:
The Alexander Hotel Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bar Person in East Grinstead
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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We think you need these skills to ace Bar Person in East Grinstead
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Alexander Hotel Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Alexander Hotel Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!