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- Tasks: Serve delicious food and drinks in a stylish restaurant while creating memorable guest experiences.
- Company: Rowhill Grange Hotel & Utopia Spa, a top-notch destination for relaxation and fine dining.
- Benefits: Enjoy 4-5 weeks holiday, free parking, and discounts on hotel stays and spa treatments.
- Why this job: Join a vibrant team and enhance your hospitality skills in a beautiful setting.
- Qualifications: Smart appearance, great communication skills, and experience in quality food service required.
- Other info: Flexible shifts, including weekends, with opportunities for career growth and additional perks.
The predicted salary is between 25400 - 25400 £ per year.
Location: Rowhill Grange Hotel & Utopia Spa, Top Dartford Road, Wilington, Dartford, Kent, DA2 7QH.
Salary: £25,400 per annum + monthly service charge payment.
The Role:
- Working in our RG's Grillroom Restaurant (2 Rosette standard) serving food and beverage to residents, spa guests and local visitors.
- Service for guests covers breakfast, lunch and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends.
- Offering food and beverage service to dining guests in our fine dining hotel restaurant.
- Preparing the restaurant for service.
- Meeting and greeting guests.
- Taking guest orders.
- Serving food and beverage including alcoholic beverages.
- Completing satisfaction checks.
- Resolving any service issues.
- Presenting bills to guests and taking payment.
- Resetting the restaurant at the end of the shift ready for the next service.
- Ensuring work area is clean and tidy before departing.
Requirements:
- You must have smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant required.
Benefits:
- 4 weeks holiday rising to 5 weeks with service.
- 8 Bank holidays.
- Free car parking.
- Employee uniform.
- Discounted hotel accommodation for yourself and your family at all hotels.
- Discounted hair treatments at our two Utopia Spas.
- Discount off all food & beverage at all hotels.
- Discount of individual treatments booked in our two Utopia Spas.
- Discount on retail products in our two Utopia Spas.
- Refer a friend staff recruitment scheme; additional benefits such as birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday for 1‑yr, 3‑yr and 5‑yr anniversaries.
Food & Beverage Assistant in Dartford employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant in Dartford
✨Tip Number 1
Get to know the venue! Before your interview, pop by Rowhill Grange Hotel & Utopia Spa to soak up the atmosphere. This will help you chat confidently about what makes their food and beverage service special.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play with a friend to nail down how you'd greet guests, take orders, and handle any tricky situations.
✨Tip Number 3
Show off your passion for service! During interviews, share stories that highlight your love for guest satisfaction. Whether it’s a time you went above and beyond or a compliment from a guest, let your enthusiasm shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at StudySmarter.
We think you need these skills to ace Food & Beverage Assistant in Dartford
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us see your enthusiasm for guest service shine through! Share any experiences you've had in food and beverage roles that highlight your dedication to making guests feel special.
Tailor Your CV: Make sure your CV is tailored to the Food & Beverage Assistant role. Highlight relevant experience in quality food service and any specific skills that match what we're looking for, like communication and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Rowhill Grange Hotel!
How to prepare for a job interview at The Alexander Hotel Collection
✨Know the Menu Inside Out
Familiarise yourself with the menu and beverage options at RG's Grillroom. Being able to discuss dishes, ingredients, and wine pairings shows your passion for food and beverage service, which is crucial for impressing the interviewers.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly. Prepare to demonstrate how you would greet guests, take orders, and handle any service issues that may arise during your shift.
✨Dress to Impress
Make sure you present a smart appearance that aligns with the fine dining environment. Dressing appropriately not only reflects your professionalism but also shows respect for the establishment and its standards.
✨Prepare for Flexibility Questions
Given the flexible shift patterns required, be ready to discuss your availability. Highlight your willingness to work weekends and varied hours, as this will show your commitment to providing excellent service to guests at all times.
