At a Glance
- Tasks: Deliver amazing spa treatments and create unforgettable experiences for guests.
- Company: Join the award-winning Utopia Spa at the luxurious Alexander House Hotel.
- Benefits: Enjoy competitive pay, commissions, discounts, and generous holiday allowances.
- Other info: Flexible shifts, free parking, and exciting perks for long-term employees.
- Why this job: Be part of a dynamic team in a stunning environment with growth opportunities.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent required; experience in various treatments is a plus.
The predicted salary is between 14 - 14 £ per hour.
£23,793.12 per annum + monthly service charge payment + commissions. Overtime paid at £14.00 per hour for hours worked over 36 hrs per week.
Choose your shift pattern between Tuesday to Saturday or Sunday to Thursday, guaranteeing you a weekend day off every week!
- 10% Retail Commission
- 4 weeks holiday rising to 5 weeks with service
- 8 Bank holidays
- Free car parking
- Employee uniform
You will also receive a range of company benefits including:
- Discounted hotel accommodation for yourself and your family at all hotels
- Discounted treatments and hair treatments at our two Utopia Spas
- Discount off all food & beverage at all hotels
- Discount on retail products in our two Utopia Spas
- Refer a friend staff recruitment scheme
In addition, you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary afternoon tea and service related holiday.
The Place: The 5 Red Star Alexander House Hotel & Utopia Spa, part of the very successful Alexander Hotels Group with four top Hotels and two award winning Utopia Spas, has an outstanding environment and range of facilities. The award-winning Utopia Spa at Alexander House Hotel is looking for a Spa Therapist to join our dedicated team. The outstanding facilities include 21 treatment rooms, relaxation lounges, inside the pool with monsoon showers, hydrotherapy pool, and a private Zen Garden featuring a barrel sauna and outdoor hot tub, creating the perfect environment to deliver amazing experiences to our guests. We offer an extensive range of treatments and carry a wide range of products (Temple Spa, OSKIA of London) allowing continuous training and development and our large team allows for steady progression towards work aspirations.
The Role: As a Spa Therapist you will:
- Provide the full range of face and body treatments.
- Provide manicure and pedicure treatments including gel.
- Provide Full body massage on male and female guests.
- Ensure good guest experience by communicating well, listening to needs and performing outstanding treatments.
- Be confident in discussing products and retailing.
- Communicate with team members to ensure correct billing, treatment timings and smooth spa running.
The Requirements: Flexible working days: 36 hrs + overtime over 5 days. Regular shifts are 09.45 – 18.15 and 10.45-19.15 with some flexibility needed to meet special guest requirements. NVQ Level 3 Beauty Therapy or equivalent is essential. Completion of a trade test with the Spa Manager prior to recruitment. Desired experience of the following would be a distinct advantage; Temple Spa, pregnancy massage, hot stones massage, bamboo massage, reflexology.
Spa Therapist in Crawley employer: The Alexander Hotel Collection
At Alexander House Hotel & Utopia Spa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and guest satisfaction. Our employees enjoy competitive pay, including service charge payments, free parking, and a supportive environment that encourages personal and professional growth within our award-winning facilities. Join us in a stunning location just outside London, where you can develop your skills in a luxurious setting while providing memorable experiences for our guests.
Contact Details:
The Alexander Hotel Collection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Crawley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Alexander Hotel Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Alexander Hotel Collection
Don't be shy about reaching out to The Alexander Hotel Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Spa Therapist in Crawley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Alexander Hotel Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Alexander Hotel Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
