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For Companies At a Glance
- Tasks: Serve food and drinks, greet guests, and ensure a great dining experience.
- Company: Join the award-winning Alexander Hotels, known for quality and excellence.
- Benefits: Enjoy flexible hours, free parking, and a monthly service charge.
- Why this job: Perfect for those who love hospitality and want to work in a beautiful setting.
- Qualifications: Smart appearance, excellent communication skills, and some experience in food service required.
- Other info: Part-time role with shifts that fit your schedule, including evenings and weekends.
Join to apply for the Casual Food & Beverage Assistant role at The Alexander Hotel Collection
Overview
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, is a private group of quality hotels of distinction just outside London. 4 Star, Award winning Utopia Spa, 38 bedroom hotel with the Clockhouse banqueting suite and Pavilion conference venue within 15 acres of beautiful gardens. See our website for a full list of facilities and bedrooms.
The Role
Working across our banqueting suites, restaurant, lounges and terraces we offer fully flexible hours: mornings, day times, evenings and weekends—whatever fits with your requirements. You will be serving food and beverages to residents, spa guests and local visitors, and those attending weddings/banquets and other functions.
Duties
- Preparing the banqueting suite/restaurant/lounge/terrace for service
- Meeting and greeting guests
- Taking guest orders
- Serving food and beverage including alcoholic beverages
- Completing satisfaction checks
- Resolving any service issues
- Presenting bills to guests and taking payment
- Resetting the restaurant/lounge/terrace at the end of the shift ready for the next service
- Ensuring work area is clean and tidy before departing
You must have smart appearance, excellent communication skills with a passion for guest service and experience within a quality food service hotel/restaurant is required.
Benefits
- In addition you will receive a monthly service charge payment based on your hours of work
- Free car parking
- Uniform
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Hospitality
Referrals increase your chances of interviewing at The Alexander Hotel Collection by 2x
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Casual Food & Beverage Assistant employer: The Alexander Hotel Collection
Contact Detail:
The Alexander Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Alexander Hotel Collection and its offerings. Understanding their unique selling points, such as the Utopia Spa and the beautiful gardens, will help you engage with guests and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or food service when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the work culture and possibly get a referral.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to guest service. Think of examples where you've resolved service issues or received positive feedback from customers, as this will showcase your skills effectively.
✨Tip Number 4
Dress smartly and maintain a professional appearance when attending interviews or networking events. First impressions matter in the hospitality industry, and looking the part can set you apart from other candidates.
We think you need these skills to ace Casual Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service. Include any previous roles in hospitality, focusing on your communication skills and guest service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work at The Alexander Hotel Collection specifically and how your skills align with the role.
Highlight Flexibility: Since the role offers flexible hours, emphasise your availability in your application. Clearly state when you can work, whether it’s mornings, evenings, or weekends.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Alexander Hotel Collection
✨Dress to Impress
Make sure to wear smart attire that reflects the hospitality industry. A polished appearance shows that you take the role seriously and understand the importance of presentation in a food and beverage setting.
✨Know the Menu
Familiarise yourself with the types of food and beverages offered at The Alexander Hotel Collection. Being able to discuss menu items confidently will impress your interviewers and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, be prepared to demonstrate your ability to engage with guests. Share examples from past experiences where you successfully handled guest interactions or resolved service issues.
✨Highlight Your Passion for Guest Service
Express your genuine interest in providing exceptional service. Share stories that illustrate your commitment to guest satisfaction and how you go above and beyond to ensure a positive experience for customers.
