At a Glance
- Tasks: Lead the day-to-day operations of a popular craft beer pub in London.
- Company: Aldgate Tap, a beloved destination for craft beer enthusiasts.
- Benefits: Competitive salary, excellent earnings, and a fantastic work-life balance.
- Other info: Enjoy a Monday to Friday schedule with weekends off!
- Why this job: Join a vibrant team and make your mark in a well-loved pub.
- Qualifications: Experience in hospitality management and a passion for craft beer.
We're looking for an exceptional General Manager to lead Aldgate Tap, one of the City's favourite craft beer destinations. This is a hands‑on role for someone who loves being behind the bar just as much as leading a team. We want a practical, energetic manager who isn't afraid to roll up their sleeves, lead from the front, and work our busiest trading periods—particularly Wednesday and Thursday evenings. If you're passionate about great beer, enjoy building relationships with customers, and know what it takes to run a successful pub, we'd love to hear from you.
What you'll be doing:
- Leading the day‑to‑day operation of the venue.
- Creating a welcoming atmosphere that keeps our loyal regulars coming back while attracting new customers.
- Leading, motivating and developing a small, high‑performing team.
- Working hands‑on on the floor during busy services, especially Wednesday and Thursday evenings.
- Managing stock, ordering and cellar operations to the highest standard.
- Troubleshooting cellar issues and maintaining excellent cask beer quality.
- Delivering exceptional customer service and setting the standard for the team.
- Driving sales, controlling costs and achieving quarterly business targets.
- Ensuring compliance with licensing, health & safety and food hygiene standards.
What we're looking for:
- Previous experience as a General Manager or an experienced Deputy Manager ready to step up.
- Strong knowledge of cellar management and cask ale.
- Confidence in troubleshooting cellar and dispense issues.
- A genuine passion for craft beer and hospitality.
- A hands‑on management style with a strong work ethic.
- Excellent leadership and people management skills.
- Confident, engaging and approachable with customers.
- Proven ability to build a loyal customer base and develop new regular trade.
- Commercial awareness with experience managing budgets, stock and labour.
- Personal Licence (preferred but not essential).
What we offer:
- Competitive salary.
- Excellent TRONC earnings.
- An attractive quarterly bonus scheme for achieving business targets.
- Monday to Friday operation – closed every weekend and all Bank Holidays, giving you an outstanding work‑life balance for hospitality.
- The opportunity to lead an established City venue with a fantastic reputation.
- Supportive ownership with the autonomy to make your mark.
If you're a passionate hospitality professional who enjoys leading from the front, takes pride in delivering exceptional beer quality, and wants to run one of the City's best‑loved pubs, we'd love to hear from you.
General Manager employer: The Aldgate Tap
Aldgate Tap is an exceptional employer that offers a vibrant work culture in the heart of London, where you can truly thrive as a General Manager. With a focus on work-life balance, our Monday to Friday operation allows you to enjoy your weekends while leading a passionate team in delivering outstanding craft beer experiences. We provide competitive salaries, excellent TRONC earnings, and a supportive environment that encourages personal growth and autonomy, making it a rewarding place for hospitality professionals to make their mark.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Aldgate Tap. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Aldgate Tap
Don't be shy about reaching out to The Aldgate Tap directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Aldgate Tap and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Aldgate Tap
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
