At a Glance
- Tasks: Handle reservation enquiries and convert leads into confirmed bookings.
- Company: Creative cocktail bar and restaurant with a dynamic hospitality brand.
- Benefits: Hybrid working, extensive training, and wellbeing support services.
- Why this job: Join a vibrant team and enhance your customer service skills in hospitality.
- Qualifications: Hospitality experience, strong communication, and excellent organisational skills.
- Other info: Exciting opportunity for growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A creative cocktail bar and restaurant is seeking a Reservations Executive for their Head Office in Handforth, Cheshire. The role involves handling reservation enquiries, converting leads into confirmed bookings, and providing exceptional customer service.
Ideal candidates will have:
- Hospitality experience
- Strong communication skills
- Excellent organizational capabilities
Enjoy perks including hybrid working, extensive training, and wellbeing support services. This position offers an exciting opportunity to contribute to a dynamic hospitality brand.
Reservations Executive — Hybrid Role, Training & Perks employer: The Alchemist
Contact Detail:
The Alchemist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Executive — Hybrid Role, Training & Perks
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the bar or restaurant you’re eyeing. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve handled tricky reservations or customer queries in the past.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you’d handle last-minute changes or high-pressure situations during your interview. It’ll show you’re adaptable and ready for anything!
We think you need these skills to ace Reservations Executive — Hybrid Role, Training & Perks
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm and commitment to providing exceptional customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Reservations Executive role. Highlight your communication skills and organisational abilities, as these are key to converting leads into bookings and managing enquiries effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our dynamic team!
How to prepare for a job interview at The Alchemist
✨Know the Venue Inside Out
Before your interview, make sure you research the cocktail bar and restaurant thoroughly. Familiarise yourself with their menu, atmosphere, and any unique selling points. This will not only impress them but also help you answer questions about how you can contribute to their brand.
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Organisational Skills
As a Reservations Executive, you'll need to juggle multiple bookings and enquiries. Bring along a few examples of how you've successfully managed your time and organised tasks in previous roles. This could be through using specific tools or methods that helped you stay on top of things.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.