At a Glance
- Tasks: Welcome guests and manage reservations while providing excellent service.
- Company: The Alchemist, known for its unique drinks and all-day dining experience.
- Benefits: Free drinks on shift, 50% off food, flexible rotas, and career progression.
- Other info: Enjoy wellbeing activities and support, plus opportunities to give back to the community.
- Why this job: Join a diverse team and learn in a fun, dynamic environment.
- Qualifications: Passion for food and drink; experience is a plus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
At The Alchemist we pride ourselves on doing things differently. Our drinks menu is mysterious and spellbinding. Our kitchens offer all-day dining with a molecular twist. As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experience to every guest, every time.
Do you have a genuine passion for all things food and drink, can provide excellent service to all of our guests and would like to join a diverse, highly motivated and professional team? Experience is welcome but isn't essential. We are looking for nice people who are willing to learn and work hard.
As a Host in our team, you will be responsible for:
- Welcoming our guests and seating them in a warm, genuine manner
- Managing our reservation system
- Making reservations over the phone, in person and dealing with guest enquiries
- Ensuring all menus are prepared for service
- In depth knowledge of food, offers and booking types available
You will have an excellent telephone manner and be able to communicate well with our guests. You should be good on a computer, or willing to learn! And have a flexible approach to your role.
In return for your hard work, we offer:
- Free hot/soft drinks on shift
- 50% off food when on shift or dining with guests in any of our venues
- Flexible rotas
- Guaranteed birthday + recovery day after off
- Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue
- Industry renowned training with fantastic career progression opportunities
- Transparent Tronc policy where 100% of gratuities and service charge go to the team
- 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice
- Regular incentives, which can take you around the country, and the world
- Wellbeing activities, support and sessions through our partnership with So Let's Talk
Good luck!
Host in Liverpool employer: The Alchemist
At The Alchemist, we are committed to creating a unique and vibrant work environment where our team members can thrive. With industry-leading training, flexible rotas, and a strong focus on employee wellbeing, we empower our Hosts to deliver exceptional service while enjoying generous benefits like discounted meals and opportunities for career progression. Join us in a diverse and motivated team that values kindness and community engagement, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Host in Liverpool
✨Tip Number 1
Get to know The Alchemist's vibe! Before your interview, dive into their drinks menu and understand their unique offerings. This will show your genuine interest and help you connect with the team during your chat.
✨Tip Number 2
Practice your warm welcome! As a Host, first impressions matter. Try rehearsing how you'd greet guests and manage reservations. A friendly, confident approach can set you apart from other candidates.
✨Tip Number 3
Show off your flexibility! The job description mentions a flexible approach, so be ready to discuss how you can adapt to different situations. Share examples of times you've successfully handled unexpected challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our diverse and motivated team at The Alchemist. Let's make magic happen together!
We think you need these skills to ace Host in Liverpool
Some tips for your application 🫡
Show Your Passion:Let us see your genuine love for food and drink in your application. Share any experiences or moments that sparked your interest in the hospitality industry. We want to know what makes you tick!
Be Yourself:We’re looking for nice people, so don’t be afraid to let your personality shine through. Use a friendly tone and be authentic in your writing. Remember, we want to get to know the real you!
Highlight Your Skills:Even if you don’t have loads of experience, focus on the skills you do have. Whether it’s great communication or being tech-savvy, make sure to mention how these can help you excel as a Host with us.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Alchemist
✨Know Your Menu
Familiarise yourself with The Alchemist's unique drinks and food offerings. Being able to discuss the molecular twist on dishes or the inspiration behind certain cocktails will show your genuine interest and passion for the role.
✨Practice Your Warm Welcome
As a Host, your first impression is crucial. Practice greeting friends or family warmly and genuinely. This will help you convey the same warmth to guests during the interview, showcasing your ability to create a welcoming atmosphere.
✨Show Off Your Communication Skills
Since you'll be managing reservations and dealing with guest enquiries, demonstrate your excellent telephone manner and communication skills. You might even want to role-play a phone reservation scenario with a friend to get comfortable.
✨Embrace Flexibility
The job requires a flexible approach, so be ready to discuss how you've adapted to changing situations in the past. Share examples of times when you’ve had to think on your feet or adjust your plans to meet a goal.
