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- Tasks: Welcome guests and manage reservations while providing excellent service.
- Company: The Alchemist, known for its unique drinks and all-day dining experience.
- Benefits: Free drinks on shift, 50% off food, flexible rotas, and career progression.
- Why this job: Join a fun, diverse team and learn in a vibrant environment.
- Qualifications: Great communication skills and a willingness to learn.
- Other info: Enjoy regular incentives and wellbeing support.
Overview
At The Alchemist we pride ourselves on doing things differently. Our drinks menu is mysterious and spellbinding. Our kitchens offer all-day dining with a molecular twist. As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experience to every guest, every time.
Do you have a genuine passion for all things food and drink, can provide excellent service to all of our guests and would like to join a diverse, highly motivated and professional team?
Experience is welcome but isn\\\’t essential. We are looking for nice people who are willing to learn and work hard.
Responsibilities
- Welcoming our guests and seating them in a warm, genuine manner
- Managing our reservation system
- Making reservations over the phone, in person and dealing with guest enquiries
- Ensuring all menus are prepared for service
- In depth knowledge of food, offers and booking types available
Qualifications
You will have an excellent telephone manner and be able to communicate well with our guests. You should be good on a computer, or willing to learn! And have a flexible approach to your role.
Benefits
- Free hot/soft drinks on shift
- 50% off food when on shift or dining with guests in any of our venues
- Flexible rotas
- Guaranteed birthday + recovery day after off
- Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue.
- Industry renowned training with fantastic career progression opportunities.
- Transparent Tronc policy where 100% of gratuities and service charge to go the team.
- 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice.
- Regular incentives, which can take you around the country, and the world.
- Wellbeing activities, support and sessions through our partnership with So Let\\\’s Talk
Good luck!
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Host employer: The Alchemist
Contact Detail:
The Alchemist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Get to know The Alchemist's vibe! Before you apply, check out their social media and website. Understanding their unique drinks and dining experience will help you stand out during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be managing reservations and guest enquiries, a friendly and confident phone manner is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show your passion for food and drink! When you chat with the team, share your favourite dishes or drinks. This shows you're genuinely interested and ready to learn more about their offerings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from the team.
We think you need these skills to ace Host
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and drink shine through! We want to see your enthusiasm for creating memorable experiences for our guests. Share any relevant experiences or interests that highlight your passion.
Be Genuine: We’re looking for nice people, so don’t be afraid to show your true self in your application. Use a friendly tone and express why you’d be a great fit for our team. Authenticity goes a long way!
Highlight Your Flexibility: Mention your willingness to learn and adapt. We value a flexible approach, so if you have any examples of how you've been adaptable in previous roles, share those! It shows us you're ready to take on the challenges of the role.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Alchemist
✨Know Your Menu
Familiarise yourself with The Alchemist's unique drinks and food offerings. Being able to discuss the menu confidently will show your genuine passion for food and drink, which is exactly what they’re looking for.
✨Practice Your People Skills
Since the role involves welcoming guests and managing reservations, practice your communication skills. Role-play with a friend or family member to ensure you can handle various guest interactions smoothly and warmly.
✨Show Your Willingness to Learn
Even if you don’t have much experience, express your eagerness to learn and grow within the team. Highlight any past experiences where you’ve quickly picked up new skills or adapted to new environments.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, and the team dynamics. This shows that you’re genuinely interested in being part of their diverse and motivated team.
