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- Tasks: Lead a dynamic team and ensure exceptional guest experiences.
- Company: The Alchemist offers a unique dining experience with a twist on traditional cuisine.
- Benefits: Enjoy free meals, flexible schedules, and generous discounts while working.
- Why this job: Join a vibrant culture focused on creativity, service excellence, and community impact.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
- Other info: Receive industry-leading training and opportunities for career growth.
The predicted salary is between 48000 - 72000 £ per year.
At The Alchemist we pride ourselves on doing things differently. Our drinks menu is mysterious and spellbinding. Our kitchens offer all-day dining with a molecular twist. As a member of our team, you will be provided with industry leading training that will enable you to deliver an unforgettable experience to every guest, every time.
General Managers lead a motivated and energetic team and ensure our guests receive the outstanding service they have come to expect. Exceptional communication skills and a keen eye for detail are essential.
Responsibilities
- You are required to nurture, lead and motivate the management team at all levels, inclusive of kitchen management & BDMS.
- You must inspire them to curate both cultural and service excellence whilst also providing the benchmark for them to aspire to.
- Your focus will be providing outstanding guest & staff care, adhering to company specifications and P&L.
- You will be responsible for the venue performance as a whole, inclusive of sales & EBITDA, stock control, wage control & team performance.
- You will write & present annual budget presentations, partake in regular KMI meetings and generally oversee the management of all teams.
Benefits
- Free food and hot/soft drinks on shift
- 50% off food when dining with guests in any of our venues
- Flexible rotas
- Guaranteed birthday + recovery day after off
- Currency of Kindness scheme allowing you to be paid to give back to local charities to your venue.
- Industry renowned training with fantastic career progression opportunities.
- Transparent Tronc policy where 100% of gratuities and service charge to go the team.
- 24hr access to employee assistance programme, with counselling, mental health support and financial and legal advice.
- Regular incentives, which can take you around the country, and the world.
- Wellbeing activities, support and sessions through our partnership with So Let's Talk.
Apply now by uploading your C.V. Good luck!
General Manager London employer: The Alchemist
Contact Detail:
The Alchemist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager London
✨Tip Number 1
Familiarise yourself with The Alchemist's unique offerings, especially their drinks and dining concepts. Understanding their brand ethos will help you articulate how your leadership style aligns with their vision during interviews.
✨Tip Number 2
Network within the hospitality industry, particularly with professionals who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving performance. Be ready to share specific examples of how you've motivated staff and improved guest satisfaction in past roles.
✨Tip Number 4
Showcase your financial acumen by being prepared to discuss budget management and P&L responsibilities. Highlight any relevant achievements in sales growth or cost control to demonstrate your capability in overseeing venue performance.
We think you need these skills to ace General Manager London
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Alchemist's unique approach to dining and service. Familiarise yourself with their drinks menu and all-day dining concept to reflect this understanding in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in leading teams and ensuring exceptional guest service. Use specific examples that demonstrate your ability to motivate and inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your leadership style. Mention how you can contribute to The Alchemist's mission of providing an unforgettable experience for guests.
Highlight Key Skills: In your application, emphasise your exceptional communication skills and attention to detail. These are crucial for the General Manager role, so provide examples of how you've successfully used these skills in previous positions.
How to prepare for a job interview at The Alchemist
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully inspired your team to achieve goals or improve service standards.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators such as sales, EBITDA, and stock control. Be ready to discuss how you would manage these metrics effectively to ensure the venue's success.
✨Emphasise Exceptional Communication
Communication is crucial in this role. Think of instances where your communication skills have resolved conflicts or improved team dynamics. Be prepared to explain how you would maintain open lines of communication within your team.
✨Demonstrate a Passion for Guest Experience
The Alchemist prides itself on delivering unforgettable experiences. Share your thoughts on what exceptional guest service looks like and provide examples of how you've gone above and beyond to enhance customer satisfaction in previous roles.
