At a Glance
- Tasks: Lead inventory management and provide exceptional customer service in a vibrant retail environment.
- Company: Join Aje, a contemporary Australian fashion brand known for elegance and self-expression.
- Benefits: Enjoy generous employee discounts, training opportunities, and a supportive work culture.
- Other info: Opportunity for career growth and a chance to make an impact in the fashion industry.
- Why this job: Be part of a dynamic team that celebrates diversity and empowers customers through fashion.
- Qualifications: Experience in retail, strong customer focus, and leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
Aje was created in 2008 to translate the effortless Australian lifestyle into fashion. Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful. Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion.
About this opportunity:
- Customer Service: Providing impeccable customer service to all customers, creating a personalised shopping experience for the Aje customer by effectively educating them on the sustainable fabrics, features, fit, and functionality of the product. Acting as a brand ambassador driven by your love for the brand. Processing sales accurately through cash handling and the POS (point of sale) system.
- Inventory Management: Actioning and managing all Floor to Door transactions, Click and Collects and Ship from store transactions in a timely manner. Receive, inspect and unpack all incoming shipments, highlighting any discrepancies, damages and delays. Process damaged stock on a timely basis according to company guidelines. Accepting new deliveries and ensuring stock is unpacked, neat and tidy with correct labels attached. Managing fortnightly stock rotation from 'home' back room to offsite (if the home has an offsite). Reporting, investigating and managing stock discrepancies efficiently. Work with management team to understand sales trends and arrange back of house stock to ensure trending items can be accessed in a timely manner. Ensuring product labels are constantly maintained to reflect accurate stock position for functionality.
You will have:
- Inventory and customer focused
- Methodical
- Lead by example by always acting professionally
- Knows, accepts, and follows all policies and procedures
- Practices and encourages teamwork in all capacities
- Assists in training and coaching team members
- Support and coordinate the opening and closing of the store
- Supporting the management team and being a senior lead to your direct reports
- Uses initiative and decision-making skills, whilst ensuring all decisions are aligned to Aje and the boutique
- Ability to lift up to 16kg
What do we offer?
- Generous employee discounts and staff wardrobes
- Training and development programs are recommended and encouraged
- You can earn Contra credit
- Access to our comprehensive Employee Assistance Program designed to support your wellbeing
- No key achievement and success goes unnoticed
- Referral incentives
Join now to bring the unique Aje brand of contemporary Australian style to the world. At Aje Collective, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception.
Aje Brighton Stock Lead employer: The Aje Collective
Aje is an exceptional employer that champions a vibrant work culture, offering generous employee discounts and a supportive environment for personal and professional growth. With a commitment to diversity and inclusion, Aje fosters a sense of belonging while providing comprehensive training programs and well-being support through their Employee Assistance Program. Join our Brighton team to be part of a brand that not only values your contributions but also empowers you to express your unique style and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Aje Brighton Stock Lead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Aje Collective, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Aje Collective!
We think you need these skills to ace Aje Brighton Stock Lead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Aje Collective, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Aje Collective and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Aje Collective that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Aje Collective
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
