At a Glance
- Tasks: Sort and prepare donated items for online sale, creating engaging listings.
- Company: Join a passionate charity making a real difference in the community.
- Benefits: Flexible hours, gain retail experience, and meet new people.
- Other info: Be part of an inclusive team committed to equity and diversity.
- Why this job: Help save lives while developing valuable skills in a supportive environment.
- Qualifications: Positive attitude, attention to detail, and good communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Volunteer Online Sales Support
Our Volunteer Clothes Sorters help transform generous clothing donations into vital funds that support The Air Ambulance Service’s lifesaving work.
Working behind the scenes in one of our retail locations, you’ll sort, prepare and organise donated clothing, shoes and accessories, ensuring high-quality items are ready for sale in our charity shops.
Every item you help process contributes to keeping our helicopters flying and our critical care teams responding when every second counts.
This is a fantastic opportunity to meet new people, gain retail experience and make a meaningful difference in your local community.
As part of our commitment to equity, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.
What You’ll Be Doing
- Sorting donated items suitable for online sale.
- Researching brands, collectables, antiques and other specialist items to help maximise their value.
- Photographing products to create attractive, high-quality online listings.
- Writing clear, accurate and engaging product descriptions.
- Uploading and maintaining online marketplace listings.
- Responding to customer enquiries in a professional and timely manner.
- Picking, packing and preparing sold items for dispatch.
- Helping maintain an organised, safe and efficient online retail workspace.
- Working closely with the Online Retail Team to maximise income from donated goods.
What We’re Looking For
- A positive, reliable and flexible attitude.
- Good attention to detail and organisational skills.
- Confidence using computers or a willingness to learn.
- An interest in online selling, photography, fashion, collectables or retail (although this isn’t essential).
- Good written and verbal communication skills.
- The ability to work independently as well as part of a team.
- A passion for supporting The Air Ambulance Service and making a difference.
What’s In It For You
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day.
We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.
- Compliance Responsibilities
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equity, Diversity and Inclusion
- Quality
You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equity, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised.
The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities.
Our safeguarding policy includes identifying and rejecting any individual who may be a risk to vulnerable people.
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Volunteer Online Retail & Listings Specialist employer: The Air Ambulance Service
The Air Ambulance Service is an exceptional employer, offering a unique opportunity to make a tangible impact in the community through meaningful corporate partnerships. With a flexible work-from-home policy and a supportive team culture, employees are encouraged to grow professionally while contributing to life-saving initiatives. The organisation prioritises employee development and fosters a passionate environment where your efforts directly support vital services.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Online Retail & Listings Specialist
✨Get Involved in Local Events
Check out local community events and markets where retail opportunities often pop up. Volunteering at these events not only gives you experience but also helps you make valuable connections with local retailers who might be on the lookout for enthusiastic volunteers like us.
✨Reach Out to Local Businesses
Don’t be shy! Walk into shops and ask if they need help. Many small retail stores appreciate the extra hands and are often more flexible with unofficial volunteering roles. Plus, it shows your initiative and interest directly to the business owners.
✨Join Retail Volunteer Networks
Look for local volunteer networks or organisations that specialise in retail placements. These platforms often have a solid list of volunteer opportunities tailored to the retail sector and can connect us with like-minded individuals who can share their experiences.
✨Showcase Your Passion Online
Use social media to showcase your passion for retail. Share posts about your favourite local shops or your thoughts on retail trends. It’s a great way to increase your visibility in the community and may catch the eye of potential retail opportunities—especially if you’re looking to volunteer!
We think you need these skills to ace Volunteer Online Retail & Listings Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, it's all about great customer interactions. Share any previous experience you have in customer service roles, even if it's informal, like helping out in a family shop or during school events. Highlighting a friendly attitude and a willingness to help goes a long way!
Don’t Forget to Mention Team Spirit:Retail thrives on teamwork! Make sure you mention any group activities or volunteer work where you’ve collaborated with others. This shows that you can communicate well and contribute to a positive environment, which is key for any retail role.
Craft a Warm Cover Letter:Since this is a volunteer role, your cover letter should reflect your passion for helping others and your eagerness to learn. Talk about why you want to volunteer with The Air Ambulance Service and how contributing aligns with your values and career goals. Make it personal!
Highlight Availability:Being flexible with your schedule can really set you apart for a volunteer position. Mention your availability clearly in your application so that The Air Ambulance Service knows when you can jump in and help out. They’ll appreciate your willingness to work around their needs!
How to prepare for a job interview at The Air Ambulance Service
✨Dress the Part
Even though it's a volunteer role, you want to show that you respect the retail environment at The Air Ambulance Service. Go for a smart-casual look that matches the store vibe—this shows you're ready to represent their brand effectively, and it creates a positive first impression!
✨Know the Products
Retail is all about understanding the products and services on offer. Brush up on The Air Ambulance Service’s key items or any seasonal promotions they might have going on. This knowledge not only helps you engage with customers but also shows your commitment to getting involved.
✨Customer Interaction Scenarios
Expect scenarios where you'll demonstrate your customer service skills. Prepare to role-play or answer questions about handling difficult customers or upselling products. Practising these interactions can help us feel more confident and show how we can positively impact the The Air Ambulance Service experience.
✨Passion for Retail
As a volunteer, your enthusiasm can shine through your motivation. Be ready to share why you love retail and what excites you about working with The Air Ambulance Service. This shows that you’re eager to learn and contribute, which is always a massive plus!
