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- Tasks: Manage daily shop operations, deliver excellent customer service, and maximise profits.
- Company: Join a passionate charity making a real difference in the community.
- Benefits: Enhanced leave, sick pay, life assurance, and access to discounts.
- Why this job: Be part of a supportive team that saves lives and builds meaningful careers.
- Qualifications: Experience in people management, customer care, and retail trends.
- Other info: Inclusive environment with commitment to equality and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Ripley, Derbyshire
Hours: 40
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- Commitment to equality, diversity and inclusion and internal EDI networks
What You'll Be Doing:
- Maintaining the day-to-day operation of the shop
- Planning and managing deliveries and collections
- Operating the stock rotation system and pricing structure
- Ensuring an efficient back-room operation
- Delivery of budgeted sales targets and maximising profit
- Providing and promoting excellent customer service
- Creating a store layout in line with brand guidelines
What We're Looking For:
- Effective people management experience
- Organisational skills and time management
- Ability to understand issues related to working with volunteers
- Proven customer care skills
- IT skills and business online experience
- Understanding of financial and numerical information
- Experience in cash handling and online stock control
- Creativity and flair for presenting items
- Ability to keep up with retail trends and use initiative for positive results
What's In It For You:
At TAAS, you'll be part of a passionate and committed charity that's making a real difference every day. We value professionalism, compassion and teamwork, and we're proud of our inclusive, supportive culture. Whether it's supporting emergency services from behind the scenes or helping shape the future of our leadership, you'll play a crucial role in helping us save lives. The Air Ambulance Service isn't just a place to work; it's a place to build a meaningful career. Click "Apply Now" and help us to keep our helicopters flying and continue saving lives.
Compliance Responsibilities:
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.
Environment:
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to safeguarding children and vulnerable adults involved in any of our activities. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report concerns. TAAS operates a safer recruitment process as part of our Safeguarding policy.
Please note that we reserve the right to close this before the stated date if there are enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
Shop Manager employer: The Air Ambulance Service
Contact Detail:
The Air Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Get to know the company inside out! Research TAAS and understand their mission, values, and the impact they make. This will help you connect your experience with what they’re all about during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Shop Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past that showcase your people management skills and customer care. Be ready to discuss how you’ve handled challenges in retail settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the TAAS team.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your effective people management experience and customer care skills to show us you’re the right fit for the Shop Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working with us at TAAS. Share specific examples of how you've managed teams or improved customer service in previous roles to grab our attention.
Showcase Your Organisational Skills: In your application, give us a glimpse of your organisational skills and time management. We want to see how you’ve successfully planned and managed operations in past positions, especially in retail settings.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful role in our team. We can’t wait to hear from you!
How to prepare for a job interview at The Air Ambulance Service
✨Know Your Shop Inside Out
Before the interview, make sure you’re familiar with the shop's operations and values. Research their customer service approach and any recent news about the charity. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your People Skills
As a Shop Manager, you'll be leading a team, possibly including volunteers. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and support others. This will demonstrate that you can create a positive working environment.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage stock, deliveries, and sales targets. Bring specific examples of how you've improved efficiency or increased sales in previous roles. This will illustrate your capability to handle the day-to-day operations effectively.
✨Emphasise Your Customer Care Experience
Customer service is key in this role. Prepare to share stories where you went above and beyond for customers. Highlight your understanding of customer needs and how you’ve used feedback to improve service, which aligns with the charity’s mission.
