Retail Team Leader in Sheffield

Location: Sheffield, S6 1NN

Hours: Part time, 12 hours per week

Benefits:

• Enhanced annual leave, with more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose‑driven team
• Access to our comprehensive Employee Assistance Programme
• Participation in internal EDI networks to promote equality, diversity and inclusion

What You’ll Be Doing:

• Maximising sales and profits of your department within the store.
• Guiding and managing a group of individuals, both employees and volunteers, to achieve specific goals and objectives.
• Providing direction, support and motivation to team members, delegating tasks, monitoring progress, and ensuring effective communication within the team.
• Proactively supporting and encouraging both personal and professional development of your team.
• Ensuring the day‑to‑day running of the department, including compliance with company guidelines and standards, and delivering exceptional customer service.

What We’re Looking For:

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout your career to date.
• Effective people‑management experience.
• A collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• Experience working in retail or the charity sector (preferred).
• Passion for delivering exceptional customer service.
• Target driven and able to inspire a team.
• Experience as a sales assistant or retail supervisor (preferred).

Compliance Responsibilities:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

The role is subject to a Basic DBS check.

Equality, Diversity and Inclusion:

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected, and the value of a diverse workforce is recognised. Recruitment, employment and development are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf – employees, contractors, volunteers, supporters, patients, donors and visitors – meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.