Volunteer Online Sales Support
Hours: Flexible.
Location: Rugby, Warwickshire.
Our Volunteer Online Sales Support team helps transform generous clothing donations into vital funds that support The Air Ambulance Service’s lifesaving work. You will work behind the scenes at one of our retail locations, sorting, preparing, and organising donated clothing, shoes and accessories for sale in our charity shops.
What You’ll Be Doing
- Sorting donated items suitable for online sale.
- Researching brands, collectables, antiques and other specialist items to help maximise their value.
- Photographing products to create attractive, high-quality online listings.
- Writing clear, accurate and engaging product descriptions.
- Uploading and maintaining online marketplace listings.
- Responding to customer enquiries in a professional and timely manner.
- Picking, packing and preparing sold items for dispatch.
- Helping maintain an organised, safe and efficient online retail workspace.
- Working closely with the Online Retail Team to maximise income from donated goods.
What We’re Looking For
- A positive, reliable and flexible attitude.
- Good attention to detail and organisational skills.
- Confidence using computers or a willingness to learn.
- An interest in online selling, photography, fashion, collectables or retail (although this isn’t essential).
- Good written and verbal communication skills.
- The ability to work independently as well as part of a team.
- A passion for supporting The Air Ambulance Service and making a difference.
What’s In It For You
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.
Compliance Responsibilities
In addition to specific compliance requirements within your role, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equity, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and expand appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equity, Diversity and Human Rights are guiding principles. The recruitment, employment, and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. All staff, contractors, volunteers, supporters, donors and visitors are required to uphold safeguarding obligations and complete relevant safeguarding training.
Volunteer Online Sales Support in Rugby employer: The Air Ambulance Service
The Air Ambulance Service is an exceptional employer, offering a unique opportunity to make a tangible impact in the community through meaningful corporate partnerships. With a flexible work-from-home policy and a supportive team culture, employees are encouraged to grow professionally while contributing to life-saving initiatives. The organisation prioritises employee development and fosters a passionate environment where your efforts directly support vital services.
