Volunteer Communications Lead (Flexible Hours) in Rugby

As a Volunteer Communications Expert, you will play an important role in helping our Air Ambulance Service share the stories, impact, and lifesaving work that make a difference across our communities.

What You’ll Be Doing:

• Support our Marketing and Communications Team with the planning, creation, and scheduling of content across social media channels, including Facebook, Instagram, LinkedIn, and X.
• Support the rollout of strategic communication plans to deliver key messages and organisational priorities.
• Create and manage a digital newsletter for all volunteers that promotes our values, volunteering activity, impact, and engagement.
• Develop engaging posts that showcase volunteer and patient stories (where appropriate), fundraising activities, volunteer contributions, community engagement, partnerships, and organisational achievements.
• Help communicate the impact of our lifesaving service in a way that is authentic, respectful, and aligned with our brand identity.
• Ensure consistency in messaging, tone of voice, and visual presentation across all communication platforms.
• Contribute creative ideas for awareness campaigns, fundraising appeals, events, volunteer recruitment, and seasonal initiatives.
• Support the development and maintenance of simple content calendars and communication plans.
• Promote the organisation's mission and values through all communications, helping to strengthen public awareness and support.

What We’re Looking For:

• Excellent written and verbal communication skills.
• A passion for storytelling and communicating the impact of charitable work.
• Good understanding of social media platforms, digital communications, and audience engagement.
• Ability to create clear, compelling, and accurate content.
• Organised and able to manage tasks effectively within agreed timescales.
• Creative thinker with an eye for engaging content and emerging communication trends.
• Comfortable working independently while collaborating with staff and volunteers.
• Enthusiasm for supporting a charity that delivers critical emergency medical services.

What’s In It For You:

• The opportunity to support a lifesaving charity and make a meaningful difference within local communities.
• Practical experience in charity communications, storytelling, and digital engagement.
• Exposure to communications campaigns linked to fundraising, volunteering, and service awareness.
• The chance to develop skills in content creation, social media management, and impact reporting.
• Experience working alongside a passionate team dedicated to delivering critical emergency medical care.
• A professional reference upon successful completion of the volunteer role.

Compliance Responsibilities:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equity, Diversity, and Inclusion
• Quality
• Environment

TAAS is an inclusive working environment where Equity, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognized. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.