At a Glance
- Tasks: Lead a vibrant music charity shop, driving sales and creating an exciting experience for music lovers.
- Company: Join The Air Ambulance Service, a charity making a real difference every day.
- Benefits: Enjoy enhanced leave, life assurance, discounts, and a supportive team environment.
- Other info: Be part of an inclusive culture that values diversity and community engagement.
- Why this job: Combine your passion for music with a purpose-driven role that saves lives.
- Qualifications: Experience in retail management, strong leadership skills, and a love for music.
The predicted salary is between 28000 - 34000 £ per year.
- Join Our Lifesaving Team
- Record Shop Manager - Music Specialist
- Full Job Description
Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? Well, this is your sign…
Benefits
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.
- EDI - The Air Ambulance Service
To lead the successful operation of The Air Ambulance Service’s specialist Music Charity Shop, driving sustainable income to support our lifesaving services through strong commercial leadership, exceptional retail standards and an outstanding customer experience.
The Shop Manager will be responsible for achieving sales and profitability targets while creating a destination retail experience for music enthusiasts, collectors and supporters.
Drawing on a passion for music and an understanding of the market, the role will maximise the value of donated music stock, identify opportunities to increase income and ensure the shop remains an exciting and welcoming place to visit.
The role also includes recruiting, leading and developing a dedicated team of volunteers, maintaining excellent visual merchandising and operational standards, and acting as a passionate ambassador for The Air Ambulance Service, building strong relationships within the local community and encouraging ongoing support for our charity.
- What We’re Looking For
- Develop an attractive range of vinyl records, CDs, books, musical instruments and memorabilia.
- Identify valuable or collectable items for premium pricing or specialist sale.
- Build relationships with collectors and regular customers.
- Keep up to date with music trends and collectable markets.
- Passion for music and vinyl.
- Knowledge of collectable records.
- Experience organising retail events.
- Proven record of achieving commercial targets.
- Excellent leadership skills.
- Experience managing or developing volunteers or teams.
- Strong customer service focus.
- Experience of cash handling and banking.
- Excellent communication & organisational skills.
- Flexible approach to working weekends.
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Experience organising retail events.
- Knowledge of Gift Aid.
- Experience using EPOS systems.
- What’s In It For You
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day.
We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
- Compliance Responsibilities
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
The role is subject to a
Basic
DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised.
The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities.
Our commitment applies to all acting on our behalf, i. e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with.
Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have.
TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
- Note for Applicants
- Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
We are currently recruiting for this role directly and do not require agency assistance at this time.
If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.
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Record Shop Manager - (Music Specialist) employer: The Air Ambulance Service
The Air Ambulance Service is an exceptional employer, offering a unique opportunity to make a tangible impact in the community through meaningful corporate partnerships. With a flexible work-from-home policy and a supportive team culture, employees are encouraged to grow professionally while contributing to life-saving initiatives. The organisation prioritises employee development and fosters a passionate environment where your efforts directly support vital services.
StudySmarter Expert Advice🤫
We think this is how you could land Record Shop Manager - (Music Specialist)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Air Ambulance Service, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Air Ambulance Service!
We think you need these skills to ace Record Shop Manager - (Music Specialist)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Air Ambulance Service, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Air Ambulance Service and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Air Ambulance Service that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Air Ambulance Service
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
