Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage a dedicated team providing lifesaving services at two air bases.
- Company: Join a passionate team at The Children's Air Ambulance, making a real difference.
- Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
- Why this job: Be a vital part of a mission-driven organisation that saves lives every day.
- Qualifications: Experience in emergency care and leadership skills are essential.
- Other info: Dynamic role with a focus on teamwork and patient care.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Lifesaving Team. We are looking for an Operations Team Leader to manage the NCAA Crew Members across our London Oxford Airport and Retford Gamston Airport bases.
Job Overview
The Operations Team Leader will be responsible for the day‑to‑day management of the NCAA Crew Members to ensure effective tasking and compliance of The Childrens Air Ambulance. The role supports and supervises the team of Crew Members at both air bases to provide an outstanding service to patients and NHS Clinical Partner Teams. It also covers shift cover for Crew Members as part of the team’s resilience (estimated 40% of the role).
Responsibilities
- Day‑to‑day management of the NCAA Crew Members.
- Ensure effective tasking and compliance of the Childrens Air Ambulance.
- Support and supervise the team of Crew Members at both air bases.
- Work closely with the Operations Manager to drive improvements across the service for patients, clinicians and the NCAA team.
- Cover Crew Member shifts and provide resilience for annual leave.
Qualifications
- Qualified as Emergency Ambulance Crew, Emergency Care Assistant, or equivalent or higher.
- Leadership / Management qualification (or working towards).
- Full UK manual driving licence.
- Minimum 5+ years of experience working within healthcare.
- Experience working within a multi‑disciplinary team.
- Experience in emergency care, retrieval services or intensive/critical care transfers.
Compliance Responsibilities
- Health & Safety and Environment.
- Safeguarding.
- Data Protection.
- Equality, Diversity, and Inclusion.
- Quality.
Environment & EEO Statement
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles. Individuals are respected and the value of a diverse workforce is recognised. Recruitment, employment and development are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. All new staff starting with the organisation will be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. The role is subject to an Enhanced DBS check.
Additional Information
We reserve the right to close this before the stated date should the hiring manager deem there to be enough suitable applicants. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.
Operations Team Leader (NCAA) employer: The Air Ambulance Service
Contact Detail:
The Air Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Leader (NCAA)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and emergency services sectors. We all know someone who knows someone, so don’t be shy about asking for introductions or insights into the role.
✨Tip Number 2
Prepare for the interview by researching the organisation and its values. We want you to show how your experience aligns with their mission. Think about specific examples from your past that demonstrate your leadership and teamwork skills.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence before the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance of landing that Operations Team Leader position!
We think you need these skills to ace Operations Team Leader (NCAA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Team Leader role. Highlight your experience in managing teams and working in healthcare, as well as any leadership qualifications you have. We want to see how your background aligns with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills can contribute to our lifesaving team. Be genuine and let your personality come through – we love that!
Showcase Relevant Experience: When filling out your application, make sure to showcase your relevant experience, especially in emergency care or multi-disciplinary teams. We’re looking for someone who can hit the ground running, so don’t hold back on those details!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at The Air Ambulance Service
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Understand the day-to-day management of NCAA Crew Members and be ready to discuss how you would ensure effective tasking and compliance with The Childrens Air Ambulance.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership and management experience. Think about times when you’ve successfully supervised a team or driven improvements in service delivery, especially in healthcare settings.
✨Emphasise Teamwork
Since this role involves working closely with a multi-disciplinary team, be ready to talk about your experience in collaborative environments. Highlight how you’ve supported colleagues and contributed to a positive team dynamic.
✨Be Ready for Compliance Questions
Brush up on your knowledge of health and safety, safeguarding, and data protection. Expect questions on these topics, as they are crucial for the role. Show that you understand the importance of these responsibilities in providing outstanding service.