Weekend Retail Assistant in Melton Mowbray

We’re on the lookout for a customer focussed Retail Assistant to support our Melton Mowbray Superstore on a weekend basis. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

What We Offer

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.

What You’ll Be Doing

• Provide excellent customer service and promote charity services
• Work as an integral part of the shop team to achieve ambitious sales and fundraising targets
• Assist with maintaining shop standards including visual presentation, safeguarding compliance and health and safety
• Create relationships with the local community and colleagues
• Support fundraising events to achieve targets
• Sort donations and price items to make the store as profitable as possible

What We’re Looking For

• Experience working in the retail or charity sector preferred but not required
• Passionate about delivering exceptional customer service
• Target-driven and able to inspire a team
• Experience of working in a busy customer service environment
• Ability to manage own workload and work independently
• Excellent communication skills

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e. employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.