Team Leader (Weekends, with some weekday work) in Melton Mowbray

Overview

To maximise sales and profits of your department within the store. Responsible for guiding and managing a group of individuals, both employees and volunteers to achieve specific goals and objectives. You will provide direction, support, and motivation to the team members, delegate tasks, monitor progress, and ensure effective communication within the team. Proactively support and encourage both personal and professional development of your team. To ensure the day‑to‑day running of the department, including compliance with company guidelines and standards, and delivering exceptional customer service.

Compliance Responsibilities

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.

Environment TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and diversity is valued. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. All staff must complete safeguarding training and report any concerns.

TAAS operates a safer recruitment process, which includes identifying and rejecting anyone who may be a risk to vulnerable people.

Qualifications & Experience

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Able to demonstrate effective people management experience.
• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• Experience working in the retail or charity sector preferred.
• Passion for delivering exceptional customer service.
• Target driven and able to inspire a team.
• Experience as a sales assistant or retail supervisor preferred.

We\’re on the lookout for a Weekend Team Leader to support the Melton Mowbray Superstore. (there will be a small amount of week‑day hours, to be discussed at interview)

What We Offer

• Enhanced annual leave, with even more added as your service grows.
• Additional annual leave purchase options.
• Enhanced sick pay.
• Life assurance.
• Blue Light Card eligibility and access to generous discount schemes.
• A supportive, purpose‑driven team.
• Access to our comprehensive Employee Assistance Programme.
• As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in internal EDI networks, which provide opportunities to connect, share experiences and help shape a more inclusive workplace.
• We value professionalism, compassion and teamwork – and we\’re proud of our inclusive, supportive culture.
• Whether it\’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you\’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.