At a Glance
- Tasks: Lead a charity shop, manage operations, and support lifesaving missions.
- Company: Join a passionate team at the National Children's Air Ambulance Charity.
- Benefits: Enhanced leave, sick pay, discounts, and a supportive work environment.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real difference while building a meaningful career in retail.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Join Our Lifesaving Team as a Shop Manager in Upper Holloway, London, N19 5QT. This is a full-time position (40 hours per week).
Benefits:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
As part of our commitment to equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace.
What You’ll Be Doing:
- Maintaining the day-to-day operation of the shop
- Planning and managing deliveries and collections
- Operating the agreed stock rotation system and pricing structure
- Ensuring an efficient back-room operation
- Delivery of budgeted sales targets and maximising profit
- Providing and promoting excellent customer service
- Creating a store layout that is in line with brand guidelines
What We’re Looking For:
Essential:
- Experience managing a successful retail operation
- Proven record of achieving commercial targets
- Excellent leadership skills
- Experience managing or developing volunteers or teams
- Strong customer service focus
- Good merchandising ability
- Experience of cash handling and banking
- Flexible approach to working weekends
Desirable:
- Charity retail experience
- Knowledge of Gift Aid
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
The role is subject to a Basic DBS check.
Compliance Responsibilities:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and elevate any potential breaches or areas for improvement regarding the above.
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised.
Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.
