At a Glance
- Tasks: Support the shop manager in daily operations and lead a diverse team.
- Company: Join a purpose-driven organisation committed to saving lives.
- Benefits: Enhanced leave, sick pay, discounts, and a supportive team environment.
- Other info: Flexible hours with opportunities for personal growth in an inclusive workplace.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: Strong communication, customer service skills, and a passion for our mission.
The predicted salary is between 20000 - 25000 £ per year.
Location: Blaby
Hours: 16
Benefits:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- Opportunities to get involved in internal EDI networks for a more inclusive workplace
We’re on the lookout for an Assistant Manager to support the Blaby shop. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!
What You’ll Be Doing:
To support the shop manager in leading and managing the day-to-day operations of our store, ensuring income targets are met in line with our organisational objectives. The Assistant shop manager will motivate and support the management of a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.
What We’re Looking For:
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
- Excellent interpersonal and communication skills.
- Excellent customer service abilities.
- Flexibility to work weekends and occasional additional hours as required.
- A flexible approach to allow adaptability to the changing needs of the organisation.
- Time-management skills.
- Ability to handle confidential information.
- Ability to multi-task and thrive in a fast-paced environment.
- Ability to pay attention to detail and work to fixed deadlines.
Compliance Responsibilities:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
The role is subject to a Basic DBS check.
Legal and Equality Statement:
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. All staff, contractors, volunteers, supporters, patients, donors and visitors are required to complete safeguarding training and report any concerns. The recruitment process includes a safer recruitment policy that identifies and rejects any risk to vulnerable people.
Assistant Manager in Blaby employer: The Air Ambulance Service
Contact Detail:
The Air Ambulance Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Blaby
✨Tip Number 1
Get to know the company! Research TAAS and its mission. When you understand what drives them, you can tailor your conversations to show how your values align with theirs. This will make you stand out as a candidate who truly cares about the work.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Assistant Manager role. Highlight your experience in leading teams and delivering excellent customer service. We want to hear how you can motivate others and keep the shop running smoothly!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This insider knowledge can give you an edge and show your genuine interest in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the position.
We think you need these skills to ace Assistant Manager in Blaby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the work we do shine through. Mention specific reasons why you want to be part of our team and how you align with our mission to save lives every day.
Highlight Relevant Experience: Make sure to showcase any previous experience that relates to the role of Assistant Manager. Talk about your leadership skills, customer service abilities, and any experience managing a diverse team, as these are key to what we’re looking for.
Be Personable: We love a friendly approach! Use a conversational tone in your application to reflect your excellent interpersonal skills. This will help us see how you might fit into our supportive, purpose-driven team.
Follow Our Application Process: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our organisation.
How to prepare for a job interview at The Air Ambulance Service
✨Know the Organisation Inside Out
Before your interview, take some time to research TAAS and its mission. Understand their core values and how they impact the community. This will not only help you answer questions more effectively but also show your genuine passion for the work they do.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a diverse team. Prepare examples from your past experiences where you've successfully motivated a team or handled challenges. Highlight your collaborative approach and how you can contribute to achieving departmental goals.
✨Demonstrate Excellent Customer Service
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain high standards of presentation and ensure excellent service in a fast-paced environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as managing stock rotation or dealing with a difficult customer. Practise your responses to these scenarios, focusing on your problem-solving skills and attention to detail.