At a Glance
- Tasks: Support the shop manager in daily operations and lead a diverse team.
- Company: Join a purpose-driven team at TAAS, committed to inclusivity.
- Benefits: Enjoy enhanced leave, sick pay, discounts, and a supportive work environment.
- Other info: Flexible hours with opportunities for personal growth and community involvement.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Strong communication, customer service skills, and a passion for our mission.
The predicted salary is between 12000 - 16000 £ per year.
Location: Stony Stratford, Milton Keynes, MK11 1AH
Hours: Part time, 6hpw
Benefits
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- Opportunities to get involved in internal EDI networks to help shape a more inclusive workplace
What You’ll Be Doing
To support the shop manager in leading and managing the day-to-day operations of our store, ensuring income targets are met in line with our organisational objectives. The Assistant shop manager will motivate and support the management of a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.
What We’re Looking For
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
- Excellent interpersonal and communication skills.
- Excellent customer service abilities.
- Flexibility to work weekends and occasional additional hours as required.
- A flexible approach to allow adaptability to the changing needs of the organisation.
- Time-management skills.
- Ability to handle confidential information.
- Ability to multi-task and thrive in a fast-paced environment.
- Attention to detail and work to fixed deadlines.
Compliance Responsibilities
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
The role is subject to a Basic DBS check.
Environment and EDI
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles. Individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. All staff are required to complete safeguarding training and report any concerns. We operate a safer recruitment process, identifying and rejecting anyone who may be a risk to vulnerable people.
Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.
Assistant Manager (Sunday) employer: The Air Ambulance Service
Join a purpose-driven team at TAAS in Stony Stratford, where we prioritise employee well-being with enhanced annual leave, generous sick pay, and access to exclusive discount schemes. Our supportive work culture fosters collaboration and inclusivity, providing ample opportunities for personal and professional growth while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager (Sunday)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including The Air Ambulance Service, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Manager (Sunday)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like The Air Ambulance Service that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at The Air Ambulance Service will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about The Air Ambulance Service and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at The Air Ambulance Service
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at The Air Ambulance Service, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at The Air Ambulance Service!
