Assistant Manager in Stratford-upon-Avon

Join Our Lifesaving Team

Location: Stratford-upon-Avon

Hours: 16

Benefits: Benefits Summary

We’re on the lookout for an Assistant Manager to support the Stratford-upon-Avon store. If you’re looking for more than a job, motivated by purpose and ready to make a real impact to an organisation that is committed to saving lives every day, then this may be the opportunity you’ve been waiting for!

Responsibilities

• To assist and support the shop manager to maximise sales and profits of your store.
• Support the guiding and managing of both employees and volunteers to achieve specific goals and objectives.
• Help to provide direction, support, and motivation to the team members, delegating tasks, monitoring progress, and ensuring effective communication within the team.
• Proactively support and encourage both personal and professional development of the team.
• Assist in running the store autonomously, ensuring delivery of a profitable and customer-focused store.

Qualifications

• Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
• Able to demonstrate effective people management experience.
• Collaborative approach to achieving departmental and wider organisational objectives.
• Passion for the work that TAAS does.
• Organizational skills and time management.
• Confidence in talking about the work of the organization.
• Ability to understand issues related to working with volunteers.
• Proven customer care skills.
• IT skills and business online experience.
• Understanding of financial and numerical information.
• Experience in cash handling and online stock control.
• Creativity and flair for presenting items.
• Ability to keep up with retail trends and use initiative for positive results.

What’s In It For You

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture. Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives. The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career. Click “Apply Now” and help us to keep our helicopters flying and continue saving lives.

Compliance Responsibilities

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to a Basic DBS check.

Environment

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.