At a Glance
- Tasks: Support the shop manager in daily operations and lead a diverse team.
- Company: Join The Air Ambulance Service and make a difference every day.
- Benefits: Enhanced leave, life assurance, discounts, and a supportive team.
- Other info: Inclusive environment with opportunities for personal growth.
- Why this job: Be part of a mission that saves lives with every sale.
- Qualifications: Strong customer service skills and a passion for our cause.
The predicted salary is between 24000 - 30000 £ per year.
Looking for a retail role that’s more than just a job? Fancy being part of something that truly saves lives every day? Well then this is your sign…we’re on the lookout for a creative, motivated, and customer-focused Assistant Shop Manager to join the team in our new Stony Stratford Shop. As part of The Air Ambulance Service, your work will directly support our lifesaving missions. Every item sold helps keep our helicopters in the sky and our crews ready to respond.
What We Offer
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- A supportive, purpose-driven team
- Access to our comprehensive Employee Assistance Programme
- Equality, diversity and inclusion opportunities through internal EDI networks
To support the shop manager in leading and managing the day-to-day operations of our store, ensuring income targets are met in line with our organisational objectives. The Assistant shop manager will motivate and support the management of a diverse team including volunteers, ensuring excellent customer service is delivered whilst maintaining high standards of presentation and efficient stock rotation.
What We’re Looking For
- Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
- Collaborative approach to achieving departmental and wider organisational objectives.
- Passion for the work that TAAS does.
- Excellent interpersonal and communication skills
- Excellent customer service abilities
- Flexibility to work weekends and occasional additional hours as required
- A flexible approach to allow adaptability to the changing needs of the organisation.
- Ability to handle confidential information.
- Ability to multi‑task and thrive in a fast‑paced environment.
- Ability to pay attention to detail and work to fixed deadlines.
Compliance Responsibilities
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for the above areas and are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding those responsibilities. The role is subject to a Basic DBS check. TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS is committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e. employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. All new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operates a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
Assistant Manager in Stony Stratford employer: The Air Ambulance Service Limited
Join The Air Ambulance Service as an Assistant Shop Manager in Stony Stratford, where your role goes beyond retail to support lifesaving missions. Enjoy enhanced annual leave, a supportive team culture, and opportunities for personal growth while making a meaningful impact in the community. With a commitment to equality, diversity, and inclusion, you'll thrive in an environment that values your contributions and fosters collaboration.
Contact Details:
The Air Ambulance Service Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Stony Stratford
✨Tip Number 1
Get to know the company! Research The Air Ambulance Service and understand their mission. When you show genuine passion for their lifesaving work during interviews, it’ll definitely set you apart from other candidates.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can lead to insider tips and maybe even a referral, which can boost your chances of landing that Assistant Manager role.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in a retail environment, especially those involving teamwork and customer service. Practising your responses will help you feel more confident when it’s time to shine in the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager in Stony Stratford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the work that TAAS does shine through. We want to see how much you care about making a difference and supporting our lifesaving missions.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can motivate a diverse team and deliver excellent customer service, so showcase those abilities!
Be Clear and Concise:Keep your application clear and to the point. We appreciate attention to detail, so make sure your writing is free from errors and easy to read. This will help us see your ability to communicate effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our new Stony Stratford Shop.
How to prepare for a job interview at The Air Ambulance Service Limited
✨Know the Mission
Before your interview, take some time to understand The Air Ambulance Service's mission and values. This isn't just about selling items; it's about saving lives. Show your passion for their work and how you can contribute to their goals.
✨Demonstrate Your Leadership Skills
As an Assistant Shop Manager, you'll be leading a diverse team. Prepare examples of how you've motivated others in previous roles. Think about times when you’ve successfully managed a team or handled conflicts, and be ready to share those stories.
✨Customer Service is Key
This role requires excellent customer service skills. Be prepared to discuss your approach to delivering outstanding service. Share specific instances where you went above and beyond for a customer, as this will highlight your commitment to the role.
✨Flexibility and Adaptability
The job requires a flexible approach to meet the changing needs of the organisation. Think of examples where you've had to adapt quickly to new situations or challenges. This will show that you're ready to thrive in a fast-paced environment.