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- Tasks: Lead and manage a dedicated team ensuring effective operations for lifesaving air ambulance services.
- Company: Join the National Children’s Air Ambulance, making a real difference in children's lives.
- Benefits: Full-time role with competitive benefits and a supportive work environment.
- Why this job: Be part of a unique mission that saves lives and supports vulnerable children.
- Qualifications: Experience in emergency care and leadership skills are essential.
- Other info: Inclusive workplace committed to safeguarding and diversity.
The predicted salary is between 35000 - 45000 £ per year.
Join Our Lifesaving Team
Location: NCAA Base (Oxford or Gamston) with frequent travel between operational sites
Hours: Full time, 40hpw
Benefits: TAAS Benefits Table
An exciting opportunity has become available to join the National Children’s Air Ambulance (NCAA). The Operations Team Leader (NCAA) will be responsible for the day-to-day management of the NCAA Crew Members to ensure effective tasking and compliance of The Childrens Air Ambulance. Supporting and supervising the team of Crew Members across both our Air Bases (London Oxford Airport and Retford Gamston Airport) to ensure we provide an outstanding service to our patients and NHS Clinical Partner Teams (CPTs). The Operations Team Leader will provide positive leadership whilst having a thorough insight into the activity across our Air Bases. Working closely with the Operations Manager, the Operations Team Leader will be involved in changes and improvements across the service to benefit patients, clinicians and the NCAA team. The Operations Team Leader will also cover Crew Member shifts, providing resilience for Annual Leave, etc. It is estimated that 40% of the role will be covering Crew Member shifts.
About the NCAA Crew Member role:
Our Crew Members provide support to specialist neonatal and paediatric clinicians during NCAA transfers, whilst working alongside our amazing team of Pilots and Airdesk Coordinators. Whilst the Crew Member role is non-clinical and does not involve direct patient care, the role requires a clinical background to understand the importance of working as a multi-disciplinary team, working in a clinical setting, handling medical devices and to support the safe transfer of patients. Within our current team, we have Crew Members with varied backgrounds from Emergency Care Assistants, Ambulance Technicians, Associate Practitioners and a Paramedic! Acting as the technical expert for the bespoke NCAA interior and stretcher system, the Crew Member can provide support and troubleshoot any issues should they arise. In addition, the Crew Member will carry out tasks to ensure the aircraft and base are fully operational, ready for tasking.
What We’re Looking For:
- Qualified as Emergency Ambulance Crew, Emergency Care Assistant, equivalent or higher
- Leadership / Management qualification (or working towards)
- Full UK manual driving licence
- Experience of working within healthcare (5+ years)
- Experience of working within a multi-disciplinary team
- Experience of working within emergency care, retrieval services or intensive / critical care transfers
To find out more about the role and view the full Person Specification, please read the full Job Description above. This is an extremely unique opportunity, so we strongly encourage potential applicants to apply early and provide as much information as possible to support their application.
Compliance Responsibilities:
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
- Health & Safety and Environment
- Safeguarding
- Data Protection
- Equality, Diversity, and Inclusion
- Quality
You are expected and encouraged to raise and elevate appropriately any potential breaches or areas for improvement regarding the above. The role is subject to an Enhanced DBS check.
Environment:
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice. As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patients, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time. If you have applied for this role within the last 6 months, please be aware your application may be automatically declined.
Operations Team Leader (NCAA) employer: The Air Ambulance Service Limited
Contact Detail:
The Air Ambulance Service Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Leader (NCAA)
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and emergency services sectors. Let them know you're on the lookout for an Operations Team Leader role at NCAA. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching NCAA's mission and values. Show us that you’re not just another candidate, but someone who truly aligns with our commitment to safeguarding children and providing top-notch service. Tailor your answers to reflect how your experience fits into our unique environment.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on common questions for leadership roles in healthcare, and don’t forget to highlight your multi-disciplinary teamwork experience. We want to see your leadership skills shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our lifesaving team. Don’t miss out on this unique opportunity!
We think you need these skills to ace Operations Team Leader (NCAA)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you’re excited about joining our lifesaving team and how your background aligns with the Operations Team Leader position.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in healthcare and leadership. We’re looking for specific examples that demonstrate your ability to manage a team and work in a multi-disciplinary environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Early!: This is a unique opportunity, so don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as you can to ensure you’re considered for this exciting role!
How to prepare for a job interview at The Air Ambulance Service Limited
✨Know Your Stuff
Make sure you have a solid understanding of the NCAA's operations and the specific responsibilities of the Operations Team Leader. Brush up on your knowledge of emergency care, retrieval services, and the importance of teamwork in a clinical setting.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience and how you've successfully managed teams in high-pressure environments. Be ready to discuss how you can provide positive leadership and support to Crew Members across the Air Bases.
✨Demonstrate Compliance Awareness
Familiarise yourself with compliance responsibilities related to health & safety, safeguarding, and data protection. Be prepared to discuss how you would ensure these standards are met within the team and the importance of these areas in your role.
✨Ask Thoughtful Questions
Prepare insightful questions about the NCAA's operations, team dynamics, and future improvements. This shows your genuine interest in the role and helps you understand how you can contribute to the organisation's mission.